Quality Engineer: Data-Driven Process Improvement & Audits

Appvion; Morristown (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

Iconex is seeking a Quality Engineer to develop and maintain quality plans, inspect methods, and control plans, while monitoring performance via SPC and capability studies. You will lead root-cause investigations using 5 Whys, fishbone, 8D, and DMAIC, and drive containment actions for nonconformances.

You will collaborate with cross-functional teams to improve yield, support NPI, validate processes, and prepare metrics and dashboards for leadership. ISO quality systems experience is preferred.

Qualifications

• Bachelor’s degree in Quality Engineering, Manufacturing Engineering, Mechanical Engineering, Industrial Engineering, or a related technical field.
• Two or more years of quality engineering, manufacturing engineering, or related experience in a production environment.
• Working knowledge of quality systems, corrective action, root-cause analysis, statistical methods, and continuous improvement principles.

Responsibilities

• Develop, maintain, and improve quality plans, inspection methods, control plans, work instructions, and related quality documentation.
• Monitor product and process performance using statistical process control, capability studies, trend analysis, and other quality tools.
• Lead root-cause investigations and corrective and preventive actions using structured problem-solving methods such as 5 Whys, fishbone analysis, 8D, and DMAIC.
• Investigate internal and external nonconformances, coordinate containment activities, and verify the effectiveness of corrective actions.
• Partner with cross-functional teams to improve yield, reduce scrap and rework, strengthen process controls, and prevent recurrence of defects.
• Support new product introductions, process changes, equipment qualifications, and validation activities from a quality perspective.
• Prepare and maintain quality metrics, reports, dashboards, and presentations for leadership and operational teams.
• Conduct or support internal, customer, and supplier audits and ensure timely closure of findings.
• Evaluate supplier quality performance and collaborate with suppliers to resolve quality concerns and improve capability.
• Review engineering drawings, specifications, customer requirements, and change notices to confirm quality requirements are understood and implemented.
• Train employees on quality standards, inspection requirements, problem-solving methods, and quality system procedures.
• Promote compliance with applicable safety, environmental, regulatory, and quality management system requirements.
• Perform other duties as assigned.

Skills

Quality engineering

Statistical methods

Root-cause analysis

Documentation

Cross-functional collaboration

Education

Bachelor’s degree in Quality/Manufacturing/Mechanical/Industrial Engineering

Tools

Microsoft Office

Quality systems software

Job description

Iconex is seeking a Quality Engineer to develop and maintain quality plans, inspect methods, and control plans, while monitoring performance via SPC and capability studies. You will lead root-cause investigations using 5 Whys, fishbone, 8D, and DMAIC, and drive containment actions for nonconformances.

You will collaborate with cross-functional teams to improve yield, support NPI, validate processes, and prepare metrics and dashboards for leadership. ISO quality systems experience is preferred.