Quality Engineer 3

ComTec Information Systems (IT); Richmond (VA); On-site; USD 70,000 - 90,000; Full time

Job summary

ComTec Information Systems (IT) is seeking a Quality Engineer to develop and maintain quality plans, control plans, and inspection checklists. You will monitor First Pass Yield, analyze customer complaints for root causes, and drive corrective actions with cross-functional teams during audits and certifications (UL, CSA, ISO).

The role emphasizes COPQ analyses, cost savings, and process mapping to identify automation opportunities and improve product quality and production efficiency.

Qualifications

• Bachelor degree in Mechanical/Industrial/Electrical Engineering or related field (minimum)
• Proficient in quality tools: FMEA, 7 QC tools, 5S, 5Why, Kaizen, Poka-Yoke, SPC, DMAIC & 8D RCA

Responsibilities

• Develop and maintain Quality Plans, Control Plans, and inspection checklists with CTQ parameters and Q-gates.
• Monitor First Pass Yield and implement quality improvements for efficiency.
• Analyze customer complaints to determine root causes and coordinate with cross-functional teams during audits, FAT, and certifications (UL, CSA, ISO).
• Perform COPQ analyses to identify cost-saving opportunities and map manufacturing processes for automation improvements.

Skills

Problem Solving & RCA

Quality Tools

Education

Engineering degree

Bachelor or Master in Engineering

Job description

Must have skills required for this role?

• Engineering degree
• Problem Solving and Root Cause Analysis
• Technical knowledge either in Mechanic or preferably electrical/electronics components

What is the highest level of education required?

• Minimum Bachelor engineering degree, preferably Master degree

What are the day-to-day responsibilities of the job?

• Develop and maintain Quality Plans, Control Plans, and inspection checklists, while deriving Critical to Quality (CTQ) parameters and establishing Q-gates.
• Monitor and analyze First Pass Yield metrics, identifying opportunities for improvement and implementing strategies to enhance product quality and production efficiency.
• Proactively monitor customer complaints, conducting thorough analyses to determine root causes, and implementing corrective actions; Coordinate with Cross-Functional Teams (CFTs) during customer audits, Factory Acceptance Tests (FAT), and certification audits (UL, CSA, ISO), ensuring all requirements are met and issues are promptly addressed.
• Perform COPQ analyses to identify cost-saving opportunities, implementing initiatives that reduce defects, improve efficiency, and enhance overall profitability; Mapping current manufacturing processes and identify areas for improvement through automation.

Qualifications For The Role

• Bachelor degree in Mechanical/Industrial/Electrical Engineering or related field with PLUS minimum 5 years of experience
• Proficient in quality tools like FMEA, 7 QC tools, 5S, 5Why, Kaizen, Poka-Yoke, SPC, DMAIC & 8D Root cause analysis
• Familiarity with key industry standards such as UL1561, NEMA ST-20, IEEE C57.12.01, IEEE C57.12.91, DOE 2016, UL891, and CSA C22.2 is desirable, which enhances compliance and product reliability.
• Familiarity with Lean, Six Sigma, and other process improvement methodologies is highly desirable.
• Candidates must already have work authorization that would permit them to work for ABB in the US.
• The site does have both assembly and testing (high voltage electricity). In the event that support is needed in test or during the FAT, they will be in the high voltage electricity area as visitors not as testers.