Quality Engineer 2

ComTec Information Systems (IT); Richmond (VA); On-site; USD 70,000 - 95,000; Full time

Job summary

ComTec Information Systems (IT) in Richmond, VA seeks a Quality Assurance engineer with a bachelor’s in engineering and 2+ years of experience. The role focuses on developing quality plans, CTQ parameters, and Q-gates to boost product reliability and manufacturing efficiency.

You will monitor First Pass Yield, analyze customer complaints, conduct root-cause analyses, and coordinate with cross-functional teams during audits, FATs, and certification processes (UL/CSA/ISO).

Qualifications

• Bachelor engineering degree required; Master preferred.
• Experience with quality tools such as FMEA, 7 QC tools, 5S, 5Why, Kaizen, Poka-Yoke, SPC, DMAIC & 8D Root cause analysis.
• Familiarity with standards such as UL1561, NEMA ST-20, IEEE C57.12.01/91, DOE 2016, UL891, CSA C22.2 is desirable.

Responsibilities

• Develop and maintain Quality Plans, Control Plans, and inspection checklists; derive CTQ parameters and Q-gates.
• Monitor First Pass Yield metrics and drive quality and efficiency improvements.
• Analyze customer complaints, determine root causes, and coordinate with CFTs during audits, FAT, and certification checks (UL, CSA, ISO).
• Perform COPQ analyses and map manufacturing processes to identify automation opportunities.

Skills

Problem Solving

Root Cause Analysis

Electrical/Electronics knowledge

Education

Bachelor's degree in Engineering

Master's degree preferred

Job description

Must Have Skills Required For This Role

• Engineering degree
• Problem Solving and Root Cause Analysis
• Technical knowledge either in Mechanic or preferably electrical/electronics components

Highest level of education required?

Minimum Bachelor engineering degree, preferably Master degree

What are the day-to-day responsibilities of the job?

• Develop and maintain Quality Plans, Control Plans, and inspection checklists, while deriving Critical to Quality (CTQ) parameters and establishing Q-gates.
• Monitor and analyze First Pass Yield metrics, identifying opportunities for improvement and implementing strategies to enhance product quality and production efficiency.
• Proactively monitor customer complaints, conducting thorough analyses to determine root causes, and implementing corrective actions; Coordinate with Cross-Functional Teams (CFTs) during customer audits, Factory Acceptance Tests (FAT), and certification audits (UL, CSA, ISO), ensuring all requirements are met and issues are promptly addressed.
• Perform COPQ analyses to identify cost-saving opportunities, implementing initiatives that reduce defects, improve efficiency, and enhance overall profitability; Mapping current manufacturing processes and identify areas for improvement through automation.

Qualifications For The Role

Bachelor degree in Mechanical/Industrial/Electrical Engineering or related field with PLUS minimum 2 years of experience

• Proficient in quality tools like FMEA, 7 QC tools, 5S, 5Why, Kaizen, Poka-Yoke, SPC, DMAIC & 8D Root cause analysis
• Familiarity with key industry standards such as UL1561, NEMA ST-20, IEEE C57.12.01, IEEE C57.12.91, DOE 2016, UL891, and CSA C22.2 is desirable, which enhances compliance and product reliability.
• Familiarity with Lean, Six Sigma, and other process improvement methodologies is highly desirable.
• The site does have both assembly and testing (high voltage electricity). In the event that support is needed in test or during the FAT, they will be in the high voltage electricity area as visitors not as testers.