Quality Engineer

Priority Dispatch Corp.; Phoenix (AZ); On-site; USD 75,000 - 110,000; Full time

Job summary

Priority Dispatch Corp. seeks a Quality Engineer to drive product reliability and process improvement by analyzing field returns and in-house failures, and implementing corrective actions.

You will work with engineering, production, and supply chain to develop containment strategies, track action effectiveness, and update SOPs and documentation. Candidates should have a Mechanical/Automotive/Process engineering background, strong data analysis and Excel skills, and hands-on problem-solving in

Qualifications

• Bachelor’s degree in Mechanical Engineering, Automotive Engineering, or Process Engineering.
• Strong data analysis and problem-solving skills with the ability to identify root causes.
• Experience creating SOPs and related documentation; comfortable with process improvement.

Responsibilities

• Identify field-returned units for autopsy to determine root causes.
• Investigate internal failures and drive resolution with containment strategies.
• Develop and implement corrective actions and update process documentation.
• Analyze data to identify trends and opportunities for process improvement.
• Collaborate with engineering, production, and supply chain teams.

Skills

Data analysis

Root cause analysis

Communication

Trend interpretation

Hands-on problem solving

Excel

Data visualization

Education

Bachelor's degree in Mechanical Engineering

Bachelor's degree in Automotive Engineering

Bachelor's degree in Process Engineering

Tools

Excel

Data visualization tools

Job description

Position Summary:The Quality Engineer plays a critical role in driving product reliability and process improvement by identifying and resolving quality issues across the organization. This position is responsible for conducting root cause analyses of both field-returned and in-house failed units, developing and implementing corrective and preventive actions including updating all process documentation. The Quality Engineer collaborates cross-functionally with engineering, production, and supply chain teams to ensure a high standard of quality and customer satisfaction.Key Responsibilities:Identify field-returned units to be autopsied to determine root cause(s) of failure.Investigate internal failures to identify root causes and drive resolution.Lead the development and implementation of containment strategies, countermeasures, and corrective initiatives.Perform data analysis to identify trends and areas for process improvement.Track and report the effectiveness of corrective actions over time.Support the design and implementation of fixtures, instrumentation, and test methods as needed.Collaborate with cross-functional teams to resolve quality issues and drive continuous improvement.Communicate quality findings and improvement initiatives clearly across departments.Contribute to achieving company-wide quality performance targets.Desired Qualities:Proactive problem solver with a hands-on approach.Strong data analysis and trend interpretation skills.Excellent communication and interpersonal abilities.Experience in mechanical engineering and manufacturing environments.Relevant experience in a manufacturing or automotive quality engineering role is preferred.Education & Experience Requirements:Bachelor’s degree (B.S.) or higher in Mechanical Engineering, Automotive Engineering, or Process Engineering.Fundamental understanding of mechanical systems, such as gear trains, hydraulics, or rotating machinery.Comfortable using Excel for calculation, data manipulation and creating data visualizations.Previous experience creating SOPs and related documentation.Eager to take on new challenges with a positive, team-first attitude and a willingness to develop new skills.