Quality Engineer

Schindler Group; Hanover (York County); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401k match

Medical, Dental & Vision plans

Vacation & holidays

Tuition reimbursement

Parental Leave

Job summary

Schindler Group in Hanover, PA is seeking a Quality Engineer to provide robust quality engineering support, drive improvements, and serve as the focal point for defect notifications from field customers, suppliers, and other Schindler departments. You will develop metrics, lead corrective actions, and guide teams through root-cause investigations to elevate product quality.

The role emphasizes audits, supplier collaboration, and continuous improvement to reduce defects and field quality claims,

Qualifications

• Bachelor's degree in Electrical or Mechanical Engineering.
• Six Sigma/Lean/Continuous Improvement Specialist (Green Belt, Black Belt, etc.) in Lean, DMAIC preferred.
• Certified Quality Engineer (ASQ) preferred.
• Certifications like ISO 9001:2015 auditor certification preferred.
• Elevator Industry experience, field installation and/or trouble shooting preferred.
• Experience within a Quality function in Elevator/ Escalator or related industry.
• Demonstrated knowledge of Quality Systems Requirements (ISO, TS, AS, etc.)

Responsibilities

• Use the SPSP process (8-D report) to help process owners identify root cause, containment and corrective actions to improve performance.
• Assist internal and/ or supplier audits to ensure compliance to requirements; support efforts to obtain effective solutions to findings; help verify corrective actions have been implemented and are effective.
• Identify continuous improvement projects focused on reducing defects/ field quality claims and improving overall performance.
• Interact with internal/ external customers & suppliers (Field service representatives, other functional groups, Test) to resolve problems.
• Report quality status with defined group scorecard and KPIs.
• Provide technical direction to Inspectors, manufacturing personnel and others as to proper inspection methods.
• Detect and communicate supplier quality issues to Supplier Development, Procurement and suppliers.
• Support third party audits.
• Offer technical support and guidance to local operations personnel to prepare for audits and address areas of concern.
• Perform internal quality system audits as defined by SEC ISO system Assist IE and others to create and maintain 3rd tier ISO documents.
• Seek to reduce product and process cost through input from team members, work with other functions to implement changes identified.
• Provide support to Production, R&D and Industrialization personnel to ensure that new product designs are manufactured and shipped to meet quality specifications.
• Participate in the planning and design of products and processes in work centers as needed.

Skills

Root cause analysis

Quality engineering

ISO 9001 knowledge

Six Sigma

Education

Bachelor's degree in Electrical or Mechanical Engineering

Job description

Location: Hanover (Logistic Ctr), PA, United States
Job ID: 92451

We Elevate… Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Quality Engineer

Your Main Responsibilities

PRIMARY FUNCTION / POSITION OVERVIEW:

Provide quality engineering support and guidance to a designated function and/or product. Support the establishment of clearly defined quality metrics and utilize these metrics to identify opportunities for improvement. Develop, implement, drive and track effective improvement activities. Serve as the focal point for notifications of defects from Field customers, other Schindler departments and suppliers; conduct effective root cause analysis; and identify and drive corrective actions to eliminate the source of defects and resolve problems.

ESSENTIAL FUNCTIONS

• Use the SPSP process (8-D report) to help process owners identify root cause, containment and corrective actions to improve performance.
• Assist internal and/ or supplier audits to ensure compliance to requirements; support efforts to obtain effective solutions to findings; help verify corrective actions have been implemented and are effective.
• Identify continuous improvement projects focused on reducing defects/ field quality claims and improving overall performance.
• Interact with internal/ external customers & suppliers (Field service representatives, other functional groups, Test) to resolve problems
• Report quality status with defined group scorecard and KPIs.
• Provide technical direction to Inspectors, manufacturing personnel and others as to proper inspection
• methods.
• Detect and communicate supplier quality issues to Supplier Development, Procurement and suppliers.
• Support third party audits.
• Offer technical support and guidance to local operations personnel to prepare for audits and address areas of concern.
• Perform internal quality system audits as defined by SEC ISO system Assist IE and others to create and maintain 3rd tier ISO documents.
• Seek to reduce product and process cost through input from team members, work with other functions to implement changes identified.
• Provide support to Production, R&D and Industrialization personnel to ensure that new product designs are manufactured and shipped to meet quality specifications.
• Participate in the planning and design of products and processes in work centers as needed.

What You Bring

• Bachelor's degree in Electrical or Mechanical Engineering
• Six Sigma/Lean/ Continuous Improvement Specialist (Green Belt, Black Belt, etc.) in Lean, DMAIC preferred
• Certified Quality Engineer (ASQ) preferred
• Certifications like ISO 9001:2015 auditor certification preferred
• Elevator Industry experience, field installation and/or trouble shooting preferred
• Experience within a Quality function in Elevator/ Escalator or related industry
• Demonstrated knowledge of Quality Systems Requirements (ISO, TS, AS, etc.)

What’s in it for you?

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

We Elevate… Your Career

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!

Are you ready to embark on a new journey? Join #TeamSchindler! Our Core Values:

• Safety: Uphold the highest safety standards for all.
• Integrity and Trust: Foster honest, ethical relationships.
• Create Value for the Customer: Deliver innovative, reliable solutions.
• Quality: Ensure excellence in every product and service.
• Commitment to People Development: Nurture our people, they are the heart of our success.

Discover more on our career website.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.

Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.