Quality/EMR Coordinator

DCI Donor Services, Inc.; Nashville (TN); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

PTO

Sick leave

Health/Dental/Vision plans

403(b) with company match

Life/AD&D/Disability insurance

Wellness program

Insurance discounts

Cell phone discounts

EOE

Job summary

DCI Donor Services is seeking a Quality/Electronic Medical Records Coordinator to efficiently obtain donor medical records from hospitals and facilities to assess tissue suitability, while ensuring accuracy and confidentiality.

You will liaise with hospitals, medical examiners, and recovery partners, maintain complete documentation, and support special projects under leadership guidance. The role requires healthcare experience, EMR knowledge, strong communication, and proficiency with MS Office.

Qualifications

• 2+ years healthcare field experience in QA or medical records.
• Experience with Health Information Management and EMR.
• Familiarity with OPO industry or healthcare sector.
• Strong communication skills and teamwork.
• Proficient in MS Office and data entry.

Responsibilities

• Retrieve donor medical records from hospitals and facilities.
• Ensure accuracy, completeness, and confidentiality of records.
• Coordinate with hospitals, medical examiners, coroner’s facilities, and recovery partners.
• Maintain donor records and data documentation for sharing information.
• Communicate donor medical history with departmental staff and partners.
• Attend departmental and leadership meetings and support special projects.

Skills

Quality Assurance

Medical records

Health Information Management

Communication

Detail oriented

Tools

MS Office

Word

Excel

PowerPoint

Job description

DCI Donor Services

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are seeking a Quality/Electronic Medical Records Coordinator who is tasked with the timely and systematic acquisition of donor medical records from hospitals and other facilities required to assess the suitability of recovered tissues for transplantation. Following record retrieval, this position is responsible for to ensuring accuracy and completeness of records obtained while maintaining strict confidentiality of donor information.

COMPANY OVERVIEW AND MISSION

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Tennessee Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili

We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

Key responsibilities this position will perform include:

• Utilize hospital contacts and EMR access to request and retrieve donor medical records for review by tissue recovery partners.
• Facilitate requests for data and medical record documentation from hospitals, medical examiners, coroner’s facilities, and other external entities, adhering to regulatory and accreditation requirements as well as internal DCIDS Policy and Procedure.
• Receive, compile, and integrate appropriate documents within donor records as necessary for the sharing of donor information.
• Communicate effectively with departmental staff and recovery partners to provide donor medical history information as needed.
• Cultivate strong customer relationships with external entities including hospitals, EMS, pharmacies, primary care specialists, and coroner offices.
• Attend departmental and leadership team meetings as appropriate.
• Work independently or collaboratively on special projects as assigned by departmental leadership.
• Perform other duties as assigned by departmental leadership.

The ideal candidate will have:

• Previous experience in Quality Assurance, medical records, or related health fields, or equivalent work experience required.
• Minimum of 2 years of healthcare field experience with knowledge of Health Information Management and Electronic Medical Records preferred.
• Familiarity with standard concepts, practices, and procedures within the OPO industry or healthcare sector preferred.
• Effective communication skills with personnel at all levels and external providers, with the ability to function as a team member required.
• Strong organizational and analytical skills with a keen attention to detail required.
• Proficient in MS Office, Word, Excel, Power Point.
• Excellent written and verbal communications skills.

New employees must have their first dose of the COVID-19 vaccine by their potential start date and be able to supply proof of vaccination.

We offer a competitive compensation package including:

• Up to 176 hours of PTO your first year
• Up to 72 hours of Sick Time your first year
• Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
• 403(b) plan with matching contribution
• Company provided term life, AD&D, and long-term disability insurance
• Wellness Program
• Supplemental insurance benefits such as accident coverage and short-term disability
• Discounts on home/auto/renter/pet insurance
• Cell phone discounts through Verizon
• DCIDS is an EOE/AA employer — M/F/Vet/Disability.