Quality Documentation Specialist

Flex; West Columbia (SC); On-site; USD 60,000 - 80,000; Full time

Job summary

Flex, based in Columbia, South Carolina, seeks a Quality Documentation Specialist to drive ISO 9001 compliance and quality programs. You will coordinate audits, manage corrective actions, and serve as a liaison with customers to sustain high quality across operations.

The role requires a bachelor’s degree or equivalent experience and at least five years in related quality fields, with a focus on process improvement and compliant documentation. Equal opportunity employer.

Qualifications

• Typically requires a Bachelor’s degree or equivalent experience and training.
• Typically requires a minimum of 5 years of related experience.

Responsibilities

• Lead and coordinate ISO 9001 compliance activities.
• Plan and conduct internal and process audits.
• Coordinate the corrective action system with stakeholders.
• Support customer satisfaction program and SCARS initiatives.
• Act as customer liaison for the quality function.
• Prepare reports on audit findings.

Skills

ISO 9001 requirements

Internal audits

Process audits

Customer liaison

Corrective action system

Education

Bachelor’s degree or equivalent experience

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment.

Summary:

The “Quality Documentation Specialist ” will be based in Columbia, South Carolina reporting to David Bruce.

What a typical day looks like:

Report plans and directs activities concerned with the establishment and/or continuance of ISO 9001 related requirements and other quality programs. Plans and coordinates internal process audits and ensures optimization of the corrective action system within the operation and with external customers and vendors.

The experience we’re looking to add to our team:

• Coordinates activities within the organization to hold up ISO 9001 requirements.
• Conducts internal audits & process audits.
• Coordinates the corrective action system, driving internal and external issue resolution.
• Coordinates the customer satisfaction program, SCARS research and corrective actions.
• Serves as customer liaison for the quality function.
• Prepares research of and reports on audit results

Qualifications:

• Typically requires a Bachelor’s degree or equivalent experience and training.
• Typically requires a minimum of 5 years of related experience.

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process.