Quality Supervisor

Flex; Austin (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Flex is seeking a Quality Supervisor based in Austin, Texas. This role oversees quality assurance activities on the manufacturing floor, ensuring adherence to quality policies and processes.

The ideal candidate will have at least 5 years of related experience and be skilled in managing inspection activities. This position involves significant interaction with customers and vendors, making it crucial for maintaining quality goals and team performance.

Qualifications

• Typically requires 5 years of related experience.

Responsibilities

• Assigns employees to maximize quality control goals.
• Ensures directed shift staffing levels are maintained.
• Hires guiders and inspectors for shifts.
• Interfaces with HR and finance for employee issues.
• Researches data and puts corrective actions into place.
• Reviews quality reports.
• Performs process and sub‑factory audits.
• Ensures procedures are followed and develops new procedures.
• Provides supervision and guidance to inspectors.
• Interacts with customers and vendors regarding quality issues.
• Directs daily shift activities.
• Confers with management to define quality goals.
• Trains inspectors in quality processes.
• Holds up engineering in correcting employee errors.

Job description

Flex is the diversified manufacturing partner of choice that helps market‑leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Summary

The “Quality Supervisor” will be based in Austin, Texas reporting to Matthew Weyandt. Supervises and coordinates activities related to the Quality Assurance Inspection function, on the manufacturing floor. Quarantine and disposition of nonconforming goods, while ensuring the policies and processes are followed.

Responsibilities

• Assigns employees to maximize quality control goals.
• Ensures that directed shift staffing levels are maintained.
• Hires guiders and inspectors for shift.
• Interfaces with HR and finance for employee issues.
• Research data and puts corrective actions into place.
• Reviews quality reports.
• Performs process and sub‑factory audits.
• Ensures procedures are followed and may develop procedures for the quality assurance inspection operation.
• Provides immediate supervision and guidance to inspectors, checking work at frequent intervals.
• Frequently interacts with outside customers, vendors and functional peer groups at various management levels and serves as a liaison between customer and the division regarding quality issues.
• Directs daily shift activities.
• Confers with management and production to define and hold up quality goals.
• Trains shift guidance to inspectors in quality processes.
• Holds up engineering and other functionalities in correcting employee errors.

Qualifications

• Typically requires 5 years of related experience.

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).