Quality & Document Control Tech

TROY Group, Inc.; Wheeling (WV); On-site; USD 24,796 - 38,572; Full time

Job summary

TROY Group, Inc. in Wheeling, WV, is seeking a Quality & Document Control Tech to support the company’s quality management by performing inspection, documentation, compliance, and continuous improvement activities.

The role verifies product quality, maintains quality records, supports corrective actions, and administers document control to ensure compliance with company and regulatory requirements, collaborating with Quality, Manufacturing, Engineering, and Operations teams.

Qualifications

• Knowledge of quality inspection methods, measurement techniques, and quality recordkeeping practices.
• Ability to read and interpret engineering drawings, specifications, and technical documentation.
• Working knowledge of document control and revision management practices.
• Proficiency with Microsoft Office applications, including Word and Excel.
• Ability to operate inspection and testing equipment.
• Strong attention to detail and organizational skills.
• Effective written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Ability to work independently and as part of a team.
• Commitment to quality, compliance, and continuous improvement.

Responsibilities

• Perform incoming, in-process, and final inspections of materials and products to verify compliance with established specifications and quality requirements.
• Document inspection and testing results and maintain accurate quality records.
• Operate inspection, testing, and measurement equipment.
• Assist in the development, implementation, and maintenance of inspection procedures and quality standards.
• Support investigations of nonconforming materials and products.
• Assist with corrective actions, root cause investigations, and continuous improvement initiatives.
• Support qualification and validation activities for new products, materials, and manufacturing processes.
• Collaborate with Quality, Production, and Engineering personnel to resolve quality-related issues.
• Maintain organization of quality inspection and testing areas.

Skills

Quality inspection

Engineering drawings

Document control

MS Office

Inspection equipment

Attention to detail

Written & verbal communication

Multitasking

Team player

Quality improvement

Education

High School Diploma

Associate degree

2-5 years QA/manufacturing

Manufacturing experience

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Position Quality & Document Control Tech

Location TROY SPS - Corp Wheeling

Exempt/Non-Exempt Non-Exempt

Full-Time/Part-Time Full-Time

Shift Days

Description

Position Summary

The Quality & Document Control Tech supports the company's quality management by performing inspection, documentation, compliance, and continuous improvement activities. This position is responsible for verifying product quality, maintaining quality records, supporting corrective action processes, and administering document control activities to ensure compliance with company and regulatory requirements.

The role works closely with Quality, Manufacturing, Engineering, and Operations personnel to maintain product quality standards and support efficient manufacturing processes.

Key Responsibilities

Quality Assurance

• Perform incoming, in-process, and final inspections of materials and products to verify compliance with established specifications and quality requirements.
• Document inspection and testing results and maintain accurate quality records.
• Operate inspection, testing, and measurement equipment.
• Assist in the development, implementation, and maintenance of inspection procedures and quality standards.
• Support investigations of nonconforming materials and products.
• Assist with corrective actions, root cause investigations, and continuous improvement initiatives.
• Support qualification and validation activities for new products, materials, and manufacturing processes.
• Collaborate with Quality, Production, and Engineering personnel to resolve quality-related issues.
• Maintain organization of quality inspection and testing areas.

Quality Documentation & Compliance

• Maintain the document control system and associated quality records.
• Process document creation, revision, approval, distribution, and archival activities.
• Maintain controlled documents including procedures, work instructions, forms, specifications, drawings, BOMs, and quality records.
• Ensure documentation complies with company standards, regulatory requirements, and revision control practices.
• Maintain document traceability, revision histories, retention records, and archived files.
• Support internal and external audits by ensuring documentation is accurate, complete, and readily accessible.

Additional Responsibilities

• Support quality management system initiatives and compliance activities.
• Participate in departmental and cross-functional improvement projects.
• Perform other duties as assigned.

Qualifications

Technical Qualifications

• Knowledge of quality inspection methods, measurement techniques, and quality recordkeeping practices.
• Ability to read and interpret engineering drawings, specifications, and technical documentation.
• Working knowledge of document control and revision management practices.
• Proficiency with Microsoft Office applications, including Word and Excel.
• Ability to operate inspection and testing equipment.

Professional Qualifications

• Strong attention to detail and organizational skills.
• Effective written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Ability to work independently and as part of a team.
• Commitment to quality, compliance, and continuous improvement.

Education & Experience

• High School Diploma or equivalent required.
• Associate degree in a technical, manufacturing, quality, or related field preferred.
• Two to five years of experience in quality assurance, manufacturing, inspection, or a related field preferred.
• Manufacturing experience preferred.

Physical Requirements & Working Conditions

• Combination office and manufacturing environment.
• Regular use of computers, inspection equipment, and measuring devices.
• Overtime and schedule flexibility may be required to meet business needs.

This position is currently accepting applications.