Quality Director, CSMC

Prattwhitney; Middletown (CT); On-site; USD 186,000 - 354,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

Short-term disability

Long-term disability

401(k) match

Flexible spending accounts

Flexible work schedules

Employee assistance program

Employee Scholar Program

Parental leave

Paid time off

Holidays

Job summary

Pratt & Whitney is seeking a senior-quality leader to ensure supplier, product, and process quality align with regulatory standards. You will direct quality tasks, assess performance, and drive long‑term quality improvements across CSMC. Strong leadership and deep QA experience are required to shape the quality strategy.

The role emphasizes cross-functional collaboration, process analysis, and ongoing COPQ reductions within a demanding aerospace setting.

Qualifications

• Advanced degree and 12+ years of experience in Quality, Engineering or Operations in regulated industries.
• OR Bachelor's degree and 14+ years of relevant experience.
• 6+ years of experience in Quality Management/Engineering/Operations and leadership.

Responsibilities

• Ensure quality of suppliers, products and processes meet internal and regulatory standards.
• Direct quality tasks to be completed on time and within budget.
• Lead quality strategy and improvement programs across organization.

Skills

Quality leadership

Leadership

Quality management

Auditing

Regulatory compliance

Education

Advanced degree

Bachelor's degree

Associate’s degree/Technical Training

Tools

SAP ERP

Solumina MES

Job description

Date Posted: 2026-09-25 Country: United States of America Location: US-CT-MIDDLETOWN-130 ~ Aircraft Rd ~ BLDG 130 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance Type: None/Not Required Security Clearance Status: Not Required At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

What You Will Do:

• Ensures that the quality of RTX suppliers, products and processes are compliant with internal and regulatory standards and are continuously improving.
• Provide direction to ensure quality tasking is accomplished within budget, on time and as defined in planning.
• Manages the quality function (establishes, oversees, and coordinates quality policy and practice) of CSMC.
• Perform independent reviews and assessments of CSMC performance, including independent technical assessments of systems engineering, Quality Assurance (QA), lessons learned, industry best practices, technology, production and programmatic (cost, schedule, quality and risks).
• Identifies and addresses areas where the adequacy of CSMC plans, requirements, analyses, risk mitigation plans, certification/verification/validation/qualification approaches and process/product noncompliance have the potential to impact overall mission success.
• Responsible for continuously reviewing quality strategy, practice, and procedure to ensure the customer requirements are met.
• Establishes customer relations and communications processes.
• Establishes and implements long-term quality strategy including plans, guidelines, policies, and processes to ensure the achievement of quality targets.
• Leads development of organization projects and processes to ensure overall quality is continuously improving.
• Oversees quality improvement processes to ensure on-going reductions in Cost of Poor Quality (COPQ) and escapes.
• Leads teams collecting and analyzing quality information from multiple sources to develop long-term quality strategy and programs.
• Leads teams providing production process analyses, ensuring quality standards are met and making recommendations for quality improvement.

Qualification You Must Have:

Advanced degree and 12+ years of experience in Quality, Engineering or Operations experience in Aviation, Aerospace, Space, Defense, Automotive or similarly regulated industry; OR Bachelor's degree and 14+ years of relevant experience; OR Associate’s degree / Technical School Diploma and 16+ years of relevant industry experience. OR High School diploma or Military / Technical Training (ex: A&P Certificate) and 18+ years of relevant industry experience 6+ years of experience in Quality Management, Quality Engineering, or Operations 6+ years of leadership experience ideally managing technical teams Experience with Quality Management Systems (e.g., ISO 9001, AS9100, AS9110)

Qualifications We Prefer:

• University degree ideally in Engineering or Business preferred
• Strategic leadership, P&L and organization management experience.
• Operations leadership and personnel management experience ideally within a collective bargaining unit / union workforce.
• Knowledge of Quality Management Systems (i.e., AS9100/AS9110 or ISO 9001) and audit process.
• Root Cause and Corrective Action experience (QCPC, RCCA Red-X, Fault Tree, etc.)
• Ability to lead cross-functional teams and manage quality clinics or other projects effectively.
• Experience with Lean Manufacturing and continuous improvement methodologies (CORE/ACE/SixSigma, etc.)
• Working knowledge of Pratt & Whitney shop practices & processes, quality standards, and inspections methods & tools
• Experience using Microsoft Office Suite programs, SAP ERP, and Solumina MES
• Ability to work and effectively communicate with all levels of management, shop personnel, external customers and regulatory agencies (i.e. DCMA, FAA, etc.).

What is my Role Type?

In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines. Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 186,200 USD - 353,800 USD.

• medical
• dental
• vision
• life insurance
• short-term disability
• long-term disability
• 401(k) match
• flexible spending accounts
• flexible work schedules
• employee assistance program
• Employee Scholar Program
• parental leave
• paid time off
• holidays

Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms: to read the Policy and Terms RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.