Quality Director

CSG Talent; Texas; On-site; USD 120,000 - 180,000; Full time

Job summary

CSG Talent is seeking a Quality Director to provide strategic leadership for QA and food safety in a manufacturing environment. You will develop and maintain quality management systems, ensure regulatory compliance, and promote a culture of quality and continuous improvement across the organization.

You will lead cross-functional teams, manage audits and CAPA, monitor quality metrics, and partner with Operations and Supply Chain to uphold standards and drive product excellence.

Qualifications

• Bachelor's degree in Food Science, Chemistry, Microbiology
• Strong knowledge of food safety regulations, GMPs, HACCP, and recognised quality management systems
• Experience with GFSI standards, regulatory compliance, customer audits, and certification programs
• Extensive knowledge of CAPA, root cause analysis, quality improvement, and risk management
• Demonstrated ability to lead, develop, and manage cross-functional teams
• Strong communication, analytical, problem-solving, and strategic leadership skills
• Experience managing departmental budgets, resources, and continuous improvement initiatives

Responsibilities

• Lead and oversee all quality assurance, food safety, and quality control functions.
• Develop and implement quality strategies, policies, and procedures aligned with business objectives and regulatory requirements.
• Ensure compliance with applicable food safety regulations, customer standards, and industry requirements.
• Oversee quality management systems, audits, inspections, and certification programs.
• Establish and monitor quality performance metrics, identifying trends and opportunities for improvement.
• Lead investigations, CAPA, and root cause analysis.
• Oversee product testing, specifications, process controls, and quality assurance procedures.
• Drive continuous improvement initiatives to enhance product quality, consistency, and operational efficiency.
• Manage customer complaints, product non-conformances, and quality-related investigations.
• Develop and deliver training programs to strengthen food safety, quality awareness, and employee accountability.
• Partner with Operations, Manufacturing, Supply Chain, and senior leadership to maintain quality standards.
• Manage quality budgets, resources, and departmental performance.
• Lead, mentor, and develop quality teams, building a culture of accountability and continuous improvement.
• Flexibility to support operational requirements outside standard working hours.

Skills

Quality leadership

Regulatory compliance

CAPA & root cause analysis

Cross-functional leadership

Quality metrics & data analysis

Strategic thinking

Education

Bachelor's degree in Food Science, Chemistry, Microbiology

Job description

Quality Director Position Overview

Provide strategic leadership and oversight of all quality assurance and food safety functions within a manufacturing environment. Responsible for developing and maintaining quality management systems, ensuring regulatory compliance, driving product consistency, and establishing a strong culture of quality and continuous improvement across the organisation.

Key Responsibilities

• Lead and oversee all quality assurance, food safety, and quality control functions.
• Develop and implement quality strategies, policies, and procedures aligned with business objectives and regulatory requirements.
• Ensure compliance with applicable food safety regulations, customer standards, and industry requirements.
• Oversee quality management systems, audits, inspections, and certification programs.
• Establish and monitor quality performance metrics, identifying trends and opportunities for improvement.
• Lead investigations, corrective and preventive actions (CAPA), and root cause analysis.
• Oversee product testing, specifications, process controls, and quality assurance procedures.
• Drive continuous improvement initiatives to enhance product quality, consistency, and operational efficiency.
• Manage customer complaints, product non-conformances, and quality-related investigations.
• Develop and deliver training programs to strengthen food safety, quality awareness, and employee accountability.
• Partner with Operations, Manufacturing, Supply Chain, and senior leadership to maintain quality standards.
• Manage quality budgets, resources, and departmental performance.
• Lead, mentor, and develop quality teams, building a culture of accountability and continuous improvement.
• Flexibility to support operational requirements outside standard working hours.

Qualifications

• Bachelor's degree in Food Science, Chemistry, Microbiology, or a related discipline.
• Strong knowledge of food safety regulations, GMPs, HACCP, and recognised quality management systems.
• Experience with GFSI standards, regulatory compliance, customer audits, and certification programs.
• Extensive knowledge of CAPA, root cause analysis, quality improvement, and risk management.
• Demonstrated ability to lead, develop, and manage cross-functional teams.
• Strong communication, analytical, problem-solving, and strategic leadership skills.
• Experience managing departmental budgets, resources, and continuous improvement initiatives.