Quality Data & Documentation Specialist

USA Donaldson Company Inc.; Stevens Point (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

Donaldson Company is seeking a detail-oriented administrative QA support professional in Stevens Point, WI. The role focuses on recording data, reporting, and documentation to help prevent quality issues and support the QA team.

Responsibilities include data validation, participating in meetings, handling customer complaints, and preparing daily reports. Strong communication and MS Office proficiency are essential for success in a fast-paced environment.

Qualifications

• High School diploma or equivalent.
• Strong written and verbal communication skills.
• Basic math skills (add, subtract, multiply, divide).
• Proficient with Microsoft Office (Outlook, Excel, Word, Access, PowerPoint) and internet applications.

Responsibilities

• Record data and write summaries to validate or show deviations from standards/specifications.
• Participate in meetings and monitor hold activity, logs, etc.
• Investigate customer complaints and returns.
• Provide product failure analysis support.
• Participate in problem prevention planning to communicate, evaluate and prevent/resolve quality problems.
• Resolve routine questions and problems and refer more complex issues to higher level employees.
• Maintain files and documentation, monthly reviews, and error records.
• Run and distribute daily reports to staff as required.
• Provide administrative support for the department and complete special projects as assigned.

Skills

MS Office

Independent work

Written & verbal communication

Education

High School diploma or equivalent

Tools

SharePoint

Tape measures

Calipers

Job description

Donaldson Company is seeking a detail-oriented administrative QA support professional in Stevens Point, WI. The role focuses on recording data, reporting, and documentation to help prevent quality issues and support the QA team.

Responsibilities include data validation, participating in meetings, handling customer complaints, and preparing daily reports. Strong communication and MS Office proficiency are essential for success in a fast-paced environment.