Quality Customer Service Representative - Full time

Packard Culligan Water; Twin Falls (ID); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401k

7 paid Holidays

Paid Time Off

Job summary

Packard Culligan Water in Twin Falls is seeking a friendly Customer Service Representative to build lasting customer relationships while delivering exceptional experiences. You will handle product and service inquiries, support payments and invoicing, and schedule deliveries and service appointments.

Join our team for training to become a water treatment expert, enjoy a Monday–Friday daytime schedule, and access comprehensive benefits including health, dental, vision, and a 401(k) plan.

Qualifications

• High school diploma or equivalent required.
• Strong communication and customer service skills.
• Proficiency in Microsoft Office and data entry.
• Ability to multitask in a dynamic environment.

Responsibilities

• Effectively communicate our products and services to customers.
• Address general water quality concerns and inquiries.
• Handle payments, invoices, and assist with collections.
• Efficiently schedule deliveries and service appointments.

Skills

Communication skills

Multitasking

Problem solving

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Data entry

Job description

Customer Service Representative - Join Our Dynamic Team! Are you a positive and adaptable individual looking for a unique customer service opportunity? Do you excel in multitasking and thrive in a dynamic work environment? Join our team at Culligan Water in Twin Falls, where our CSRs don't just provide service; they build lasting customer relationships and deliver exceptional experiences.

Culligan of Twin Falls, is a thriving dealership under the esteemed Packard Culligan franchise group. With nearly 80 years of family-owned and operated excellence, Packard Culligan is an industry leader in commercial and residential water treatment and filtration systems, committed to delivering top-tier drinking water solutions to our valued customers.

Enjoy $0 deductible medical insurance with affordable premiums! Dental, vision, life insurance and more included in our comprehensive benefits package.

Benefits

• Career growth opportunities through training and development.
• Competitive base pay, commission, and bi-annual employee incentives.
• Achieve work-life balance with a consistent Monday-Friday daytime schedule.
• 7 paid Holidays and a competitive PTO package.

Responsibilities

• Effectively communicate our products and services to customers.
• Address general water quality concerns and inquiries.
• Handle payments, invoices, and assist with collections.
• Efficiently schedule deliveries and service appointments.

Desired Qualities

• Quick problem-solving abilities for addressing unique customer needs.
• Willingness to become a water treatment expert through training.
• Proficiency in Microsoft Office, data entry, and documentation.

Join Culligan Water and embark on a rewarding career in a professional environment where your skills and dedication will be valued. In addition, a high school diploma or equivalent is required.

The Packard Culligan group of dealerships is a family-owned company with values based on accountability, caring about relationships and open-mindedness to exceeding customer and employee expectations. Our dealerships are locally run by employees who are a part of the communities that they serve. We offer the best drinking water and the largest variety of water treatment products and services available for your home or business. Culligan products are built to last and are backed by a 100% satisfaction guarantee as well as the best trained and experienced service technicians in the industry.

Packard Culligan Offers full-time employees Health Insurance, Dental Insurance, Vision Insurance, 401k, as well as other employee benefits.

Packard Culligan and all of its subsidiaries are equal opportunity employers and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.