Customer Service Representative

Culligan International; Phoenix (AZ); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Paid holidays

PTO

Job summary

Culligan Water in Phoenix, AZ is hiring for a customer service role focused on building relationships with customers and delivering exceptional experiences. The position emphasizes accurate billing, scheduling appointments, and guiding customers through water treatment solutions.

You will join a team that values reliability, communication, and attention to detail, with opportunities for training to become a water treatment expert and growth within the company.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication.
• Willingness to become water treatment expert through training.
• Proficient with Microsoft Office and data entry.

Responsibilities

• Handle payments, invoices, billing inquiries, and collections.
• Communicate products and services to customers and schedule in-home appointments.
• Address water quality inquiries.
• Process daily and monthly administrative tasks.
• Efficiently schedule deliveries and service appointments.

Skills

Communication skills

Microsoft Office

Data entry

Multi-tasking

Team player

Education

High school diploma or equivalent

Job description

Join Our Dynamic Team!

Are you a positive and adaptable individual looking for a unique customer service opportunity? Do you excel in multitasking and enjoy working where company culture is important? Join our team at Culligan Water in Phoenix, AZ, where our employees don't just provide service; they build lasting customer relationships and deliver exceptional experiences.

About Culligan:

Culligan of Phoenix, AZ, is a thriving dealership under the esteemed Packard Culligan franchise group. With nearly 80 years of family-owned and operated excellence, Packard Culligan is an industry leader in commercial and residential water treatment and filtration systems, committed to delivering top-tier drinking water solutions to our valued customers.

What Culligan Offers:

• Enjoy $0 deductible medical insurance with affordable premiums! Dental, vision, life insurance and more included in our comprehensive benefits package.
• Career growth opportunities through training and development.
• Competitive base pay, commission, and bi-annual employee incentives.
  • Additional incentives are available for collection goals met!
• 401k with employer match.
• Achieve work-life balance with a consistent Monday-Friday schedule.
• 7 paid Holidays and a competitive PTO package.

Key Responsibilities:

• Handle payments, invoices, and billing inquiries, and collections.
• Effectively communicate our products and services to customers and schedule in-home appointments when applicable.
• Address general water quality concerns and inquiries.
• Process daily and monthly administrative tasks as assigned.
• Efficiently schedule deliveries and service appointments.

Desired Qualities:

• Strong communication skills, both verbal and written.
• Quick problem-solving abilities for addressing unique customer needs.
• Meticulous attention to detail to ensure accuracy.
• Willingness to become a water treatment expert through training.
• Proficiency in Microsoft Office, data entry, and documentation.
• Multi-tasking ability with different computer programs.
• Collaborative team player with a friendly demeanor.

Join Culligan Water and embark on a rewarding career in a professional environment where your skills and dedication will be valued.

Fine Print:

to be a CSR at our dealership you will be subject to a pre-employment background check, and drug screening offer of employment. In addition, a high school diploma or equivalent is required.

Pay Range

$20 — $21 USD

Check out all of our awesome career opportunities at Culliganwater.com/careers

The Packard Culligan group of dealerships is a family-owned company with values based on accountability, caring about relationships and open-mindedness to exceeding customer and employee expectations. Our dealerships are locally run by employees who are a part of the communities that they serve. We offer the best drinking water and the largest variety of water treatment products and services available for your home or business. Culligan products are built to last and are backed by a 100% satisfaction guarantee as well as the best trained and experienced service technicians in the industry.

Packard Culligan Offers full-time employees Health Insurance, Dental Insurance, Vision Insurance, 401k, as well as other employee benefits.

Packard Culligan and all of its subsidiaries are equal opportunity employers and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.