Quality & Customer Experience Leader (US)
Socket.dev
Get more replies from employers
Send a job-specific resume in minutes.
Job summary
Sonaca North America is seeking a dynamic Quality Customer Satisfaction Manager to lead the quality experience for our US customers. You will be the primary interface between the organization and key customers regarding quality performance and satisfaction, driving confidence and effective resolution of concerns across sites.
As a cross-functional leader, you will collaborate with Operations, Engineering, Program Management, Supply Chain and Customer Support to strengthen long-term customer
Job description
Sonaca North America is seeking a dynamic Quality Customer Satisfaction Manager to lead the quality experience for our US customers. You will be the primary interface between the organization and key customers regarding quality performance and satisfaction, driving confidence and effective resolution of concerns across sites.
As a cross-functional leader, you will collaborate with Operations, Engineering, Program Management, Supply Chain and Customer Support to strengthen long-term customer
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
