Quality Coordinator - Quality Services Performance

Penn State Health; Lancaster (Lancaster County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Excellent benefits package including 医

Medical, dental and vision

Total Rewards Program

Job summary

Penn State Health Lancaster Medical Center is seeking a Quality Coordinator to support the Quality & Performance Improvement program through data collection, management, analytics, and dashboard development. You will transform complex data into actionable insights that drive quality outcomes and regulatory readiness.

The role partners with clinical, operational, and quality leaders to ensure data integrity and standardized reporting, increasing visibility of performance metrics across the

Qualifications

• High School Diploma or equivalent required.
• Minimum 3 years of experience required.
• Proficiency in Microsoft Excel is required.
• Experience navigating EMR/EHR systems; data visualization tools preferred.

Responsibilities

• Supports the hospital Quality & Performance Improvement program through data collection, data management, analytics, and dashboard development.
• Transforms complex data into actionable insights that drive quality outcomes, regulatory readiness, and operational improvement.
• Partners with clinical, operational, and quality leaders to ensure data integrity and standardize reporting.
• Increases visibility of performance metrics across the system.

Skills

Data analytics

Excel

EMR/EHR navigation

Tableau

Power BI

Qlik

Education

High School Diploma or equivalent

Tools

Tableau

Power BI

Qlik

Job description

Quality Coordinator - Quality Services Performance

Penn State Health -Lancaster Medical Center

Supports the hospital Quality & Performance Improvement program through advanced data collection, data management, analytics, and dashboard development. This role transforms complex data into actionable insights that drive quality outcomes, regulatory readiness, and operational improvement, and partners with clinical, operational, and quality leaders to ensure data integrity, standardize reporting, and increase visibility of performance metrics across the system. Proficiency in Microsoft Excel is required, and experience navigating EMR/EHR systems and using data visualization tools (e.g., Tableau, Power BI, or Qlik) is strongly preferred.

MINIMUM QUALIFICATION(S):

• High School Diploma or equivalent required.
• 3 years of experience required.

PREFERRED QUALIFICATION(S):

• Experience working in the hospital setting.

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

WHY PENN STATE HEALTH LANCASTER MEDICAL CENTER?

Penn State Health Lancaster Medical Center is a 341,000-square-foot 129-bed acute care hospital that will give residents of Lancaster and York counties enhanced access to Penn State Health's expertise and specialty services! Through our core values of Respect, Integrity, Teamwork, and Excellence, our team is committed to compassionate care for our diverse patient population, our community, and each other.

YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU.State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.

This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is an Equal Opportunity Employerand does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.

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