Quality Coordinator | Manufacturing | Olive Branch, MS

Nefab; Tennessee; On-site; USD 65,000 - 75,000; Full time

Job summary

Nefab seeks a Quality Coordinator to support shop-floor quality assurance and control at our Olive Branch, MS facility. The role involves conducting inspections, coordinating FAIs, and ensuring ISO 9001/14001 compliance while driving continuous improvement with production teams.

You will review drawings, analyze data, maintain quality records, and assist with training on quality procedures. 1–3+ years QA experience, strong problem-solving, and Excel proficiency are preferred.

Qualifications

• 1–3+ years in manufacturing QA/QC or related role.
• Experience conducting inspections and documenting results.
• Working knowledge of ISO 9001 and ISO 14001.
• Ability to interpret shop drawings and technical specs.
• Fluent English communication.

Responsibilities

• Conduct and coordinate quality inspections to ensure customer specs and internal standards.
• Monitor incoming raw materials for quality concerns.
• Coordinate First Article Inspections (FAIs) per customer requirements.
• Investigate quality issues with production teams and implement corrective actions.
• Prepare quality reports and support ISO audits.

Skills

Quality assurance

Attention to detail

Analytical skills

Excel proficiency

Fluent English

Independent worker

Education

Bachelor's degree in Engineering or related field

ISO Internal Auditor training (preferred)

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Quality Coordinator

Manufacturing | Quality Assurance & Quality Control

Location: Olive Branch, Mississippi

Job Type: Full-Time | On-Site

Industry: Industrial Manufacturing and Packaging

About The Opportunity

We are seeking a detail-oriented, hands‑on Quality Coordinator to support quality assurance and quality control activities at an established industrial manufacturing facility in Olive Branch, Mississippi.

This position plays an important role in maintaining product quality, supporting production operations, ensuring compliance with established quality standards, and driving continuous improvement throughout the facility.

The successful candidate will work closely with production leadership, operations teams, and regional quality management to identify and resolve quality concerns, coordinate inspections, investigate customer complaints, and maintain accurate quality documentation.

This is an active, shop‑floor position requiring someone who is comfortable working directly with production teams, inspecting products, interpreting specifications, and taking ownership of quality issues.

Key Responsibilities

Quality Assurance and Production Support

• Conduct and coordinate quality inspections throughout the manufacturing process to ensure products meet customer specifications and internal standards.
• Monitor incoming raw materials and identify potential quality concerns.
• Coordinate First Article Inspections (FAIs), including documentation, reporting, and customer-specific requirements.
• Review shop drawings, production specifications, and quality requirements to verify compliance.
• Work directly with production teams to identify, investigate, and resolve quality issues.
• Participate in daily production meetings to communicate quality concerns and corrective actions.
• Conduct special inspections and support quality-related projects as needed.

Corrective Actions and Continuous Improvement

• Investigate customer complaints, product nonconformances, and recurring quality issues.
• Coordinate corrective and preventive actions, including root cause analysis and follow‑up.
• Manage customer complaint investigations and supplier corrective action requests.
• Track corrective action effectiveness and ensure timely resolution.
• Support the facility's continuous improvement action plan.
• Collaborate with operations and regional quality leadership to improve processes, reduce defects, and strengthen product consistency.

Quality Systems and ISO Compliance

• Support compliance with ISO 9001 quality management and ISO 14001 environmental management standards.
• Participate in internal and external ISO audits.
• Maintain accurate inspection records, quality documentation, and supporting reports.
• Coordinate the facility's equipment verification and calibration program.
• Assist with maintaining quality procedures, documentation, and audit readiness.
• Support employee training on quality standards, inspection procedures, and proper equipment use.

Reporting and Performance Measurement

• Collect, analyze, and report quality performance indicators, including:
  • Cost of poor quality
  • Customer complaints
  • On‑time delivery
  • Root cause investigations and corrective action closure
• Prepare weekly quality and environmental status reports for regional quality leadership.
• Collect and report environmental performance metrics quarterly.
• Identify quality trends and recommend improvements based on inspection results and performance data.

Required Qualifications

• 1–3+ years of experience in quality assurance, quality control, inspection, or a related manufacturing quality position.
• Experience conducting inspections, documenting results, and identifying product nonconformances.
• Working knowledge of ISO 9001 and ISO 14001 standards.
• Ability to interpret shop drawings, technical specifications, and production requirements.
• Strong attention to detail and the ability to identify quality issues before they affect customers.
• Solid mathematical and analytical skills.
• Proficiency with Microsoft Excel, Word, and Outlook.
• Strong organizational, communication, and problem‑solving skills.
• Ability to work independently while collaborating effectively with production and management teams.
• Fluent English communication skills.

Preferred

• Bachelor's degree in Engineering, Quality Management, Manufacturing, or a related technical field. Equivalent relevant experience will be considered.
• Experience in manufacturing, industrial packaging, construction materials, or building products.
• ISO 9001 and/or ISO 14001 Internal Auditor training or certification.
• Experience conducting First Article Inspections.
• Experience coordinating corrective actions, root cause analysis, and customer complaint investigations.
• Experience supporting continuous improvement initiatives.
• Previous team leadership or employee training experience.
• Spanish language proficiency.

What We're Looking For

The ideal candidate is someone who takes pride in getting the details right and understands the importance of quality in a manufacturing environment.

We're looking for a professional who is comfortable spending time on the production floor, communicating directly with operators and supervisors, and following quality issues through to resolution.

Success in this role requires a combination of technical knowledge, sound judgment, strong follow‑through, and the ability to work independently.

Safety and Environmental Responsibility

The company is committed to maintaining a safe, healthy workplace and responsible manufacturing practices.

The Quality Coordinator will support established safety procedures, environmental standards, and continuous improvement efforts designed to protect employees, maintain product quality, and reduce environmental impact.

Physical Requirements

This position involves regular activity in a manufacturing environment, including standing, walking, reaching, bending, kneeling, gripping, and repetitive movements.

The role may require lifting and handling materials weighing up to 40 pounds.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Compensation And Benefits

Competitive compensation of $65k-$75k/annually, based on experience and qualifications, along with a comprehensive company benefits package.