Quality Coordinator

Universal Health Services, Inc.; Portsmouth (VA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid time off

Medical, dental, vision plans

401K with company match

SoFi student loan refinancing program

Career development opportunities

Job summary

Harbor Point Behavioral Health Center, part of Universal Health Services, Inc., seeks a detail-oriented professional to audit clinical notes for patient care compliance with DMAS, CMS, and Joint Commission standards. The role includes data analysis from EHR exports and weekly ISP and billing audits.

Qualifications include a Bachelor's in Human Services, 1–3 years in medical records or documentation oversight, and strong documentation skills.

Qualifications

• Must be detail-oriented and possess superior documentation skills.
• Understanding of DMAS regulations as they relate to Psychiatric Residential Services.
• Knowledge of CMS and Joint Commission regulations.

Responsibilities

• Maintain Tracking Board, review notes for compliance, send out audit findings, conduct follow up, correction verification.
• Analyze data by creating pivot tables from EHR exports, send out audit findings, conduct follow up, correction verification.
• Audit of key initial assessments and reports, documenting findings on VA Medicaid Audit Tool, communicating findings and maintaining tool.
• Target audits based on the identified need.
• Summarize findings and supply data for weekly and monthly QAPI reports.
• Resource Liaison during site visits/surveys.
• Collect weekly billing reports from clinical staff, follow up on late reports, maintain Tracking Board.
• Export billing reports and audit clinical notes, request and follow up on corrections.
• Submit billing reports to Business Office weekly.
• Weekly ISP audit - update ISP Tracking Board and send out notifications.
• Medication Management Note insert support as needed, working with medical staff on clarifications.
• Follow up with staff from other departments on ISP deficiencies identified during final reviews.

Skills

Detail-oriented

Documentation skills

DMAS regulations

CMS regulations

Joint Commission regulations

Education

Bachelor's degree in Human Services

High School Diploma or GED

Job description

Responsibilities

Harbor Point Behavioral Health Center offers intensive residential treatment services within a secure setting. Our programs are designed to meet the needs of youth ages 7- 17 who are experiencing emotional, psychiatric and educational difficulties. In addition to our general psychiatric programs, we also offer specialty programs for youth with more serious challenges. Harbor Point and its programs are fully accredited by The Joint Commission and the Virginia Association of Independent Specialized Educational Facilities. We are licensed by the Virginia Department of Behavioral Health and Developmental Services and the Virginia Department of Education. We are a TRICARE®-approved and certified facility.

Position Scope

Responsible for ensuring the content of clinical notes pertaining to patient care, treatment and services is in compliance with all licensing, DMAS and Joint Commission regulations.

Full-Time Benefit Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!

Essential Functions

• Maintain Tracking Board, review notes for compliance, send out audit findings, conduct follow up, correction verification.
• Maintain Tracking Board, analyze data by creating pivot tables from EHR exports, send out audit findings, conduct follow up, correction verification.
• Audit of key initial assessments and reports, documenting findings on VA Medicaid Audit Tool, communicating findings and maintaining tool.
• Target audits based on the identified need.
• Summarize findings and supply data for weekly and monthly QAPI reports.
• Resource Liaison during site visits/surveys.
• Collect weekly billing reports from clinical staff, follow up on late reports, maintain Tracking Board.
• Export billing reports and audit clinical notes, request and follow up on corrections.
• Submit billing reports to Business Office weekly.
• Weekly ISP audit - update ISP Tracking Board and send out notifications.
• Medication Management Note insert support as needed, working with medical staff on clarifications.
• Follow up with staff from other departments on ISP deficiencies identified during final reviews.

Qualifications

An individual must be able to perform each essential function of the job satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions. Must be detail-oriented and possess superior documentation skills; have an understanding of DMAS regulations as they relate to Psychiatric Residential Services, as well as CMS and Joint Commission regulations.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since itsinceptioninto an esteemed Fortune 500®corporation, annualrevenuesduring2025were$17.4billion.In 2026,UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, waslisted in Forbes ranking of America’s Largest Public Companies.

Headquarteredin King of Prussia, PA, UHS has approximately101,500employeesand continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physiciannetworkand various related serviceslocatedin 40U.S.states, Washington, D.C., PuertoRicoand the United Kingdom.Foradditionalinformationvisitwww.uhs.com.

Education

Bachelor’s degree in Human Services field preferred; minimum of a High School Diploma or GED.

Experience

• Must have 1 - 3 years of experience in a cute inpatient or residential psychiatric setting as a treatment team member.
• Must have at least one year of experience in medical records, coding/billing, or documentation oversight role.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.