Quality Coordinator

Keller Logistics Group; Napoleon (OH); On-site; USD 50,000 - 60,000; Full time

Job summary

Keller Warehousing & Co-Packing in Napoleon, OH is seeking a Quality Coordinator to join our warehouse operation. The role focuses on quality checks, inventory accuracy, and documentation to ensure products meet customer requirements.

You will perform cycle counts, support WMS records and material traceability, and assist production teams while following FSMA and GMP requirements. Requires reliability and willingness to work varied hours as needed.

Qualifications

• Experience with data entry and warehouse operations.
• Proficiency with Windows-based systems and basic math.
• Strong verbal and written communication skills.
• Ability to prioritize responsibilities, work independently, follow direction, and collaborate effectively with others.
• Ability to recognize unsafe working conditions.
• Willingness to work overtime, weekends, and holidays when requested.

Responsibilities

• Conduct quality checks to verify finished products meet customer requirements and maintain quality documentation.
• Prepare and maintain required production, processing, audit, and quality records.
• Complete cycle counts of work-in-process and finished products; investigate discrepancies and resolve variances.
• Perform essential WMS functions and use electronic tracking systems.
• Support customer service by responding to routine questions or escalating issues.
• Complete customer system audits; communicate weekly inventory shortages and set up new bills of materials.
• Identify required product stacking patterns and ensure teams understand quality criteria.
• Train and support new associates and assist production crews to maintain productivity.
• Participate in corrective and preventive actions and continuous improvement initiatives.
• Follow FSMA, GMP, and audit standards; maintain safety.

Skills

Data entry

Windows

Communication

Prioritization

Job description

Salary Range: $50,000.00 To $60,000.00 Annually

Quality Coordinator

Location: Napoleon, OH
Salary Range:$50,000 to $60,000 annually, based on experience
Schedule: Monday through Friday, 5:30 a.m. to 2:00 p.m., with weekends and overtime as needed

Position Summary

Are you a warehouse professional who is experienced in data entry, attention to detail, and keeping an operation running efficiently? Keller Warehousing & Co-Packing is looking for a Quality Coordinator at our Napoleon, OH facility.

• Conduct quality checks to verify finished products meet customer requirements, including proper placarding, inventory accuracy, and quality documentation.
• Prepare and maintain required production, processing, audit, and quality records.
• Complete cycle counts of work-in-process and finished products, investigate discrepancies, and resolve inventory variances in the warehouse management system.
• Perform essential WMS functions and use electronic tracking systems to support accurate records and product traceability.
• Support customer service by responding to routine questions and concerns or escalating issues when appropriate.
• Complete customer system audits, communicate weekly inventory shortages, and set up new bills of materials and production worksheets.
• Identify required product stacking patterns and ensure processing teams understand applicable quality criteria.
• Train and support new associates and assist production crews as needed to maintain productivity.
• Participate in corrective and preventive actions and continuous improvement initiatives.
• Follow applicable food-safety requirements and align processes with FSMA, GMP, facility, and audit standards.
• Perform additional duties as assigned

Qualifications

• Knowledge of company procedures and common packaging or rework practices.
• Proficiency with computers, Windows-based systems, office equipment, data entry, and basic mathematics.
• Strong verbal and written communication skills.
• Ability to prioritize responsibilities, work independently, follow direction, and collaborate effectively with others.
• Ability to recognize and respond appropriately to unsafe working conditions.
• Ability to recognize different product stacking patterns.
• Willingness to work overtime, weekends, and holidays when requested.

Physical and Work Environment Requirements

This position works in an active warehouse environment and requires frequent movement and material handling. Candidates must be able to lift up to 75 pounds independently or with assistance, work around powered equipment, wear required personal protective equipment, and work in varying temperatures, noise levels, dust, fumes, and odors.

Keller offers a comprehensive benefits package to eligible employees, including:

• Medical, dental, and vision insurance
• Life and accidental death and dismemberment insurance
• Short-term and long-term disability insurance
• Employee Assistance Program
• Health Savings Account and dependent care Flexible Spending Account options
• Critical illness, accident, and hospital indemnity coverage
• Paid time off
• Additional voluntary benefit options

Full-time employees are eligible for medical, dental, and vision insurance on the 31st day of employment.

Why Join Keller?

At Keller, our leaders set clear expectations, take ownership, listen to employees, recognize success, and focus on solving problems. We are looking for an Operations Supervisor who will lead from the floor, follow through on commitments, develop employees, and help maintain a safe and dependable operation.

Keller Logistics Group is an asset-based third party logistics (3PL) provider headquartered in Defiance, Ohio. We got our start in 1978 as Thomas E. Keller Trucking and have since evolved into four affiliate companies: Keller Trucking, Keller Warehousing & Co-Packing, Keller Freight Solutions and Keller Industrial Properties.

Our employees are empowered and trusted as experts in their field of work. We value transparency and encourage our staff to be their best through our culture of “Responsive, Resourceful, Reliable People in Logistics”. We value teamwork, collaboration and respectful interactions with each other. Our people hold themselves accountable for a job well done, with high standards of integrity. We look for ways to continually improve our processes to make us more efficient for ourselves and our clients. Finally, we value safety among all else. Time is money, but life is priceless!

Inc. 5000 named us among the Fastest Growing Private Companies in America, we have consistently been named a Top 3PL by Food Logistics magazine, and the Truckload Carriers Association has recognized us numerous times on their list of Best Fleets to Drive For.

Keller Logistics Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.