Quality Coordinator

Townsen Memorial; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

3 Medical Plans

2 Dental Plans

1 Vision Plan

Employee Assistance Program

Short and Long-Term Disability Insurance

401(k) with a 2-year vesting

PTO + Holidays

Job summary

A healthcare facility in Houston is seeking a Quality Coordinator to enhance patient care and safety. This role involves analyzing quality data, coordinating compliance, and supporting quality initiatives. The ideal candidate holds an Associate's degree and has at least two years of experience in healthcare settings. Strong organizational and data presentation skills are essential. The position offers comprehensive benefits including medical plans, disability insurance, and a 401(k) plan.

Qualifications

• 2 years of experience in an acute care or public health setting.
• Solid understanding of healthcare terminology and compliance processes.
• Healthcare Accreditation Certification Program (HACP-CMS) within one year of hire.

Responsibilities

• Collect and analyze quality data from various departments.
• Prepare and distribute performance reports.
• Coordinate documentation for audits and accreditation activities.
• Support corrective action plans for performance improvement.

Skills

Proficiency in Microsoft Office Suite

Strong organizational skills

Data analysis and presentation

Effective verbal and written communication

Interpersonal skills and teamwork

Attention to detail

Education

Associate's degree in a health-related field

Job description

Job Overview

Townsen Memorial Hospital is looking for a Quality Coordinator to join our team in our Houston, TX location!

The Quality Coordinator is responsible for supporting and advancing quality improvement initiatives that enhance patient care and safety across the organization. Under the direct supervision of the Quality Manager, this role coordinates quality assurance activities, including data collection and analysis, performance improvement tracking, regulatory reporting, and staff education. The Quality Coordinator ensures compliance with organizational policies, accreditation standards, and state and federal regulations while serving as a key resource in promoting a culture of continuous quality improvement.

Responsibilities

• Collect, enter, and validate quality and compliance data from multiple departments
• Maintain accurate, organized, and confidential electronic and paper filing systems
• Prepare and distribute monthly, quarterly, and ad‑hoc quality performance reports
• Review incident reports, track departmental follow-up, and ensure timely resolution
• Coordinate documentation and logistics for audits, surveys, and accreditation readiness activities
• Monitor and track progress of action items related to quality improvement projects
• Analyze data to identify trends, variances, and opportunities for performance improvement
• Support development and implementation of corrective action plans in underperforming areas
• Provide staff education and training related to quality standards, reporting requirements, and documentation practices
• Format, maintain, and update quality documents, forms, and tools in alignment with policy
• Participate in department meetings, performance improvement committees, and staff development activities

Knowledge, Skills, and Abilities

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Strong organizational and time‑management skills with attention to detail and ability to meet deadlines
• Ability to analyze, interpret, and present data in support of quality improvement efforts
• Effective verbal and written communication across departments and with external agencies
• Strong interpersonal skills with a commitment to ethical conduct, teamwork, and patient safety
• Ability to maintain accurate, confidential records and exercise discretion in handling sensitive information
• Ability to work independently, prioritize multiple tasks, and thrive in a fast‑paced environment

Solid understanding of healthcare terminology, compliance processes, and quality standards.

Education and Experience

• Associate’s degree in a health‑related or relevant field
• Two (2) years of experience in an acute care or public health setting
• Healthcare Accreditation Certification Program (HACP‑CMS) or must be obtained within one year of hire
• BLS certified or must obtain certification within 90 days of hire

Benefits

• 3 Medical Plans
• 2 Dental Plans
• 1 Vision Plan
• Employee Assistance Program
• Short and Long‑Term Disability Insurance
• Basic Voluntary Life with AD&D Plan
• 401(k) with a 2‑year vesting
• PTO + Holidays

Compensation

Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.