Quality Coordinator

Encompass Health Corporation; Bristol (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Encompass Health in the United States seeks a Quality Coordinator who supports hospital, regional, and corporate quality data management. Under the Associate Director of Quality, you will help ensure accurate data and compliant reporting for CMS QRP, NHSN, TJC, and public dashboards.

This role provides education and support to staff on quality initiatives and maintains the Quality SharePoint site. You will analyze trends in patient satisfaction, outcomes, and feedback to drive improvement.

Responsibilities

• Assist in managing clinical and quality data at hospital, regional and corporate levels.
• Support CMS Quality Reporting Program (QRP) and public reporting.
• Provide education and support on quality initiatives to staff (NHSN, TJC, CMS, NQF, UDS, Press Ganey).
• Analyze and report data for trends and improvement in patient satisfaction and outcomes.
• Maintain and update the Quality SharePoint site.

Job description

The Quality Coordinator, under the general direction of the Associate Director of Quality, assists in managing and maintaining clinical and quality data at the hospital, regional and corporate level. This person will also help manage the CMS Quality Reporting Program (QRP), including but not limited to working with hospital and regional staff to ensure accurate, complete, and compliant reporting and assist in the management of QRP public reporting. The position provides education and support to hospital, regional, and corporate staff regarding quality and QRP, including the National Healthcare Safety Network (NHSN), The Joint Commission (TJC), Centers for Medicare and Medicaid Services (CMS), and National Quality Forum (NQF), Uniform Data System (UDS) and Press Ganey. The coordinator will also analyze and report data for trends and improvement related to patient satisfaction, patient outcomes, joint commission, and the patient feedback hotline. The coordinator will also maintain and update the Quality SharePoint site.

Job Code: 101004

The Encompass Health Way

We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!

At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.