Quality Control Technician

Laticrete International; West Palm Beach (FL); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

AD&D

Supplemental Insurance

Job summary

LATICRETE International is seeking a QC Lab Technician on second shift to ensure products meet quality and ISO standards. You will manage lab tests, calibrations, and data entry to support production flow and continuous improvement.

Responsibilities include maintaining CoAs, participating in root-cause analyses, and communicating results to production and QC teams. The role requires 3–5 years in QC labs or an associate degree with relevant experience.

Qualifications

• Associate degree in science or engineering or 3–5 years QC lab experience.
• Strong knowledge of Microsoft Office and ability to present data.
• Excellent organization and multitasking skills.
• Good verbal, written, and math skills.
• Strong analytical and problem-solving ability.
• Travel 0–5%.

Responsibilities

• QC Lab and Process Management: manage tests, record results, ensure CoAs and MSDS align with ISO 9001.
• Data Collection and Data Analysis: prepare KPI data and support QC insights for leadership.
• Support lab workflow improvements and cross-functional communications to improve efficiency.

Skills

QC lab experience

Microsoft Office

Data analysis

SOP compliance

Problem solving

Attention to detail

Education

Associate’s Degree in science or engineering

Tools

JDE

Calibration instruments

Lab equipment

Job description

Classification

Hourly Shift: Second Shift - 10 (United States of America)

Position Summary

The position is responsible for ensuring that all products manufactured meet or exceed quality standards as well as all safety, environmental and ISO requirements. Implement continuous improvement initiatives in the manufacturing and QC environment. Second shift: M‑F 4PM‑12AM. $20‑$21/hour based on experience.

Responsibilities

1. QC Lab and Process Management (80%).

   Knowledge of work instructions, procedures, and calibration of QC instrumentation referenced in the LATICRETE Quality Control Manual. Ensures all lab testing results are filed, all the Quality Control test data is entered and pertinent information (CoAs) is stored in the computer database (JDE). Ensures QC testing samples are obtained according to the Quality Requirements testing Level (Work Instruction 9.1.36) and maintains a storage system for retained samples. Monitors the execution of Good Laboratory Practices. Responsible for the entry of test results in the QC tracking system and the cross‑check of records. Has basic knowledge of 5S and can assist in training new employees. Orders supplies for the QC lab and ensures the QC data‑up system is maintained and updated daily. Assists in communications with production personnel to provide a smooth, efficient production flow of quality products, as needed. Ensures all QC instruments meet calibration requirements listed in the calibration work instructions. Works with team members to identify improved methods of QC analysis and/or new QC lab equipment to improve lab efficiencies. Ensures that all CoAs, MSDS, Calibration/Verification, meet ISO 9001 traceability. Completes and distributes all forms in accordance with the work instructions in the Q.C. Manual. Writes a daily report of all QC testing performed on products received in the QC lab using the appropriate communication database or electronic format. Supports the root cause analysis investigation of nonconforming product. Test and report on all Field Test complaints filed by technical services. Provides improvements for QC lab workflow, testing, and other QC related activities. Compares all C of A’s against the Master C of A to determine acceptance or rejection and enters all pertinent data into the computer system.

2. Data Collection and Data Analysis (20%).

   Demonstrates problem‑solving abilities, while communicating with superiors with appropriate solutions in a timely and efficient manner. Computer skills: strong knowledge of Microsoft Office (Word, Excel) and Outlook; ability to present technical data to QC team, business leaders and others as needed. Team cooperation – leads the LATICRETE core values by maintaining a positive, cooperative, and professional attitude with all LATICRETE employees and all customers. Provides and ensures batch adjustments meet expectations based on QC lab batches performed. Has strong technical knowledge of chemistry in the following areas: cementitious chemistry, epoxy liquids, latex, and/or any LATICRETE product lines. Provides data to Quality Control Champion and Regional QC Managers for monthly KPI reports. Quality Control Ways Of Working (QC WOW) (Daily): prioritizes and allocates work; delegates and allocates tasks to lab personnel to support company priorities and drive results. Sets clear priorities for the team and individuals, including appropriate allocation of resources (time, money and people). Builds team culture: consistently holds lab personnel accountable for upholding the organization’s values. Properly and timely escalates unhealthy conflict among peers and lab personnel. Fosters an open environment where peers can provide constructive feedback and suggestions for improvement. Communicates and motivates: shares regular business updates; conveys information in a clear and timely manner; listens carefully to the views and opinions of peers, lab personnel, and internal customers.

Required Skills & Qualifications

• Education and Experience: Associate’s Degree in science or engineering or 3‑5 years of QC laboratory experience.
• Computer Skills: Strong knowledge of Microsoft Office (Word, Excel) and Outlook; ability to present technical data to QC team, business leaders and others as needed.
• Excellent organization skills, ability to manage multiple projects with competing priorities.
• Good verbal, written, and math skills.
• Strong analytical and problem‑solving skill.
• Organized and meticulous.
• Strong technical knowledge or ability to leverage knowledge of chemistry in cementitious chemistry, epoxy liquids, latex, and/or any LATICRETE product lines.
• Demonstrated ability to provide improvements for QC lab workflow, testing, and other QC related activities; evidence of projects led.
• Travel Requirement: Must be able to travel 0‑5%.
• Physical Requirements: Must pass pre‑employment physical. Lift: must be able to lift and/or carry a minimum of 50 pounds. Push/Pull: 50 pounds. Stand: 75% of the day. Sit: 25% of the day. Twist/Bend: 25% of the day. Squat/Climb/Crawl: 25% of the day.

Benefits

• Medical, Dental, Vision.
• 401(k).
• Tuition reimbursement.
• 13 paid holidays in addition to paid vacation and sick time.
• Flexible spending.
• Life Insurance, AD&D and Supplemental Insurance.

LATICRETE is a worldwide manufacturer and marketer of globally proven construction solutions used in residential, commercial and industrial applications. For over 50 years, LATICRETE has provided the technology, products and experience to make innovative, permanent installations and repairs for the construction market. Architecturally specified and professionally endorsed by installers, LATICRETE offers a dedication to quality that results in globally proven solutions for virtually every application.