Quality Control Technician

Denali Ingredients; New Berlin (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

Denali Ingredients in New Berlin, Wisconsin is seeking a Technician for Quality Control to ensure product compliance with quality standards. Responsibilities include conducting tests on food products and ensuring adherence to safety regulations.

The ideal candidate will have a background in quality control, effective communication skills, and experience with Microsoft Office tools. This position supports Denali's commitment to high-quality ingredient supply.

Qualifications

• Ability to perform essential job functions satisfactorily.
• Must maintain a consistent state of alertness and safety.
• Ability to analyze work-related documents and technical procedures.

Responsibilities

• Conduct standardized tests on food products.
• Comply with food safety regulations and policies.
• Analyze quality data and address manufacturing processes affecting quality.

Skills

Attention to detail

Analytical skills

Communication skills

Teamwork

Time management

Education

2 years of college or 4-year high school diploma

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

While Willy Wonka’s World of Chocolate is not located in Wisconsin, Denali Ingredients is, and we make all those scrumptious goodies found in your favorite ice cream flavor. Each day we make fudge and caramel swirls, cookie dough, brownies and more. We ship to business customers across the US and Canada, spreading deliciousness nationwide.

Denali is a growing ingredient supplier. We believe in fast-paced fun, continually developing new products for today’s dynamic consumer preferences. We stay well-connected to the industry we serve through our R&D, sales, and marketing efforts. Denali brings innovation forward to customers, and we collaboratively innovate with our customers for new custom products.

To stay relevant in the world of change, we are committed to investments in our facilities, equipment, engineering advancements, and in our employees. While products are our focus, our passion is for our Denali team members, as they define who we are.

Under the supervision of the Supervisor, Quality Control, the Technician checks and tests in‑process and finished products, ensuring conformance to company quality standards and customer specifications.

Essential Duties and Responsibilities

• Conduct standardized tests on intermediate and finished food products to ensure compliance with standards and regulations regarding factors such as size, color, and flavor. Flavor analysis entails tasting products potentially containing the following allergens: wheat, milk, soy, egg, peanut, tree nut, and sesame.
• Check the metal detector to ensure proper operation; report malfunctions to appropriate personnel.
• Gather retention, microbiological and control samples from raw materials and finished products.
• Prepare microbiological sample composites and paperwork for pickup by laboratory.
• Examine and approve product labels prior to production run.
• Place product on hold and assist with investigations as needed.
• Complete daily paperwork as assigned.
• Comply with all food safety and sanitation regulations (SQF code, Plant programs, GMP’s and policies). Enforce and report deficiencies when appropriate.
• Analyze quality data, identify problem areas, and assist in resolving manufacturing processes or methods that affect quality.
• Participate in cross‑functional teams to address and resolve quality problems and to ensure the continuous, on‑going improvement of processes and methods.
• Obtain environmental samples.
• Other duties as required.

Requirements

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Additionally, they must fulfill essential job functions in a consistent state of alertness and in a safe manner. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Ensure Workplace Safety

Responsible to actively demonstrate and drive behaviors that result in zero accidents and injuries and ensure our safety and our employees are the most important asset that are under our care.

Education and/or Experience

• 2 years of college and 1–2 years of experience preferred.
• Or a 4‑year high school diploma and 3–5 years of progressively responsible related experience.

Language Skills

• Ability to speak, read, and comprehend English. Analyze and interpret work‑related documents, technical procedures, governmental regulations, and GFSI standards.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively communicate with managers, vendors, customers, and other employees of the organization.
• Organizational and strong communication skills and abilities.
• Ability to work in and with teamwork.
• Ability to read and interpret documents such as safety rules, production schedules, purchase orders, maintenance instructions, and procedure manuals.
• Ability to write/query reports, procedure manuals, and correspondence.
• Abilities in Microsoft suite (PowerPoint, Excel, Word).

Reasoning Ability

• Initiative and planning skills and abilities are a must.
• Self‑motivated, resourceful, creative, teachable.
• Ability to multi‑task and manage time.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of specifications and information furnished in written, oral, diagram, or schedule form.

Mathematical Skills

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent.

Supervisory Responsibilities

No supervisory responsibilities.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Denali Ingredients is an equal‑opportunity employer that continues to build a culture of inclusion, belonging and equity through our commitment to attracting and retaining diverse talent from all backgrounds, without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status, or any other characteristic protected by law. We do not discriminate against any employee or applicant and believe in fairness and providing a level playing field for all. We foster a culture that thrives on diverse perspectives and contributions to ignite the creativity and innovation to fuel our business and enhance the employee and customer experience.