Quality Control Technician

Henderson Products Inc.; Manchester (IA); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Quality Control professional to enhance their quality assurance processes. This role focuses on supporting the Operations team and driving continuous improvement initiatives. You will interpret engineering drawings, develop quality check sheets, and conduct audits to ensure product quality. The ideal candidate will have a strong background in quality systems, excellent communication skills, and a proactive approach to problem-solving. Join a team that values integrity and teamwork, and contribute to an organization that prioritizes employee growth and success.

Benefits

Retention Incentive of $1/hour

Immediate paid time off

Reimbursements for fitness and tuition

11 paid holidays

15% night shift premium

GEDWorks program

Qualifications

• 5+ years in Quality Control/Assurance with a focus on welding.
• Experience with quality systems and Lean methodologies.

Responsibilities

• Assist Warranty Manager in managing Quality In-process and Final Inspection.
• Implement process improvement initiatives to enhance product capability.

Skills

Communication Skills

Computer Skills

Quality Control/Assurance

Mathematical Skills

Mechanical Aptitude

Education

Knowledge of quality systems

5+ years in Quality Control/Assurance

3+ years in welding industry

Tools

Excel

CAD

CMM

Job description

Career Opportunities with Henderson Products

A great place to work.

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Join Henderson! Henderson Products, Manchester, IA, is the North American leader in the design, manufacture, and up-fit of multi-purpose equipment for heavy-duty work trucks, specializing in snow and ice control.

Day Shift - Monday to Thursday, 5am to 3:00pm, 20-minute paid lunch, OT on Friday

HOW YOU WILL CONTRIBUTE: This position assists the Warranty Manager in managing the Quality In-process and Final Inspection/Testing program. It requires a hands-on professional with a successful track record in planning, executing, and monitoring quality assurance/control projects and continuous process improvement. The role includes leading internal rework investigations and documentation within the quality system.

This employee will support the Operations team with product quality and continuous improvement, focusing on internal process controls, equipment support, and tooling development, all while adhering to Safety, Quality, Delivery, and Cost metrics.

1. Interpret engineering drawings, schematic diagrams, or formulas to determine quality and reliability standards.
2. Develop and update quality check sheets; document and communicate results, actions, and deviations.
3. Participate in the SWAT process and update management on quality tasks; document findings in CAPA (Warranty) database.
4. Apply quality tools and troubleshooting strategies to resolve issues.
5. Implement and monitor process improvement initiatives to enhance product and process capability.
6. Analyze manufacturing processes, implementing strategies to increase productivity and reduce costs.
7. Conduct on-site audits, including final acceptance inspections and in-process inspections.
8. Train and develop team skills; collaborate with customers and suppliers to resolve quality issues.
9. Develop and update metrics to meet goals.
10. Establish communication channels with customers for interface and feedback.
11. Ensure quality integration into project management and proper documentation of CAPAs and ECRs.
12. Maintain excellent communication and teamwork with internal and external stakeholders.
13. Provide quality tools and methodologies training across the organization.
14. Test products at specified stages for quality indicators.
15. Update and create SOPs to document quality procedures.

WHAT WE OFFER YOU:

• A fulfilling career contributing to an industry leader
• A comprehensive benefits package
• Competitive salary based on experience
• Retention Incentive of $1/hour for every hour worked & $1.50/hour for OT, paid quarterly!
• Immediate paid time off
• Reimbursements for fitness, tuition, safety shoes, and glasses
• 11 paid holidays
• 15% night shift premium
• GEDWorks program to help employees earn their GED

WHAT THIS ROLE NEEDS:

• Communication Skills: Comfortable interacting with all levels; may need to present in groups.
• Computer Skills: Basic Windows and MS Office; proficiency in Excel, CAD, CMM advantageous.
• Education: Knowledge of quality systems, MIG welding, fabrication, Lean, GD&T, and SPC fundamentals.
• Experience: 5+ years in Quality Control/Assurance; 3+ years in welding industry preferred.
• Internal Qualifications: Ability to implement programs, create/enhance quality programs, and possess a positive, solution-oriented attitude.
• Mathematical Skills: Ability to perform measurements, calculations, and interpret data visually.
• Reasoning Ability: Mechanical aptitude, decision-making confidence, detail orientation, flexibility, leadership, and change management skills.
• Technical Skills: Ability to interpret engineering prints, experience with fixtures, machine tools, and fabrication equipment.

WORKING CONDITIONS:

• Lift/push up to 50 lbs.
• Bending, lifting, standing required
• Exposure to noise, welding, and grinding smoke at times

Our focus on integrity, teamwork, and high performance creates an ideal work environment for everyone.

We offer competitive salaries, benefits, and growth opportunities. Discover how you can do more at Henderson.

As an Equal Opportunity Employer, Henderson Products does not discriminate based on race, color, sex, age, sexual orientation, gender identity, national origin, disability, or other protected characteristics.