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Quality Control Technician
Full Time Headquarters, Indianapolis, IN, US
Salary Range: $20.00 To $22.00 Hourly
Job Title:Quality Control Technician
Reports to:Senior Quality Manager
Department:Quality
Classification: Hourly Non-Exempt
Job Type:Full-Time
Effective Date:10/07/2026
Job Summary:
The Quality Control Technician is responsible for executing the operating procedures of the quality management system (QMS) to consistently ensure quality products are manufactured within established quality standards. Works closely with the Senior Quality Manager, Research & Development, and the President & Chief Operating Officer to ensure quality compliance.
Supervisory Responsibilities:None
Duties/Responsibilities:
- Assist with maintaining the quality control programs, policies, and procedures to ensure ISO 22716 GMP compliance of cosmetic products.
- Partner with Fill Line Manager, Production Manager, Maintenance staff, and other departments as needed relating to quality control concerns and issues.
- Follow quality control guidelines and procedures to ensure that chemicals, components and finished goods comply with product specifications including collection and inspection of samples.
- Conduct and document daily scale and balance checks for those being used in production.
- Complete entries in electronic work orders as specified in WO process steps.
- Verify staging of components and inspect bulk products prior to use in production.
- Confirm bulk containing color, matches color standard prior to releasing bulk for use.
- Perform quality checks of equipment in all production areas to verify cleanliness before releasing to production.
- Verify that the first assembled product presented for each work order meets the quality specifications and upload the required data/images and sign as approved to initiate assembly production.
- Verify that the first filled product presented for each lot code meets the quality specifications and upload required data/images and sign as approved to initiate fill production.
- Perform hourly in-process checks of products to ensure they meet specifications and record data on the Quality Check form in the Manufacturing Record.
- Ensure all products and processes comply with written specifications.
- Identify non-conformances for product and processes and collect samples of non-conforming items as needed.
- Complete nonconformance report on rejected product, communicates the findings to Quality Manager and assist with investigations as needed.
- Inspect QC Investigation area as needed, partner with other departments as needed to complete the investigation and disposition.
- Inspect and approve or reject components and/or products based on quality specifications.
- Place non-conforming materials and products on QC Hold, Failed/Expired or other disposition and tag containers accordingly.
- Follow corrective actions to address non-conformances identified by audits and root cause analysis.
- Relay safety concerns and GMP violations to Senior Quality Manager for escalation and to alert other departments.
- Assist Senior Quality Manager with creation and revision of Specification Sheets and other Controlled Documents as needed.
- Check and make entries in cleaning and usage logs as needed.
- Serve as backup to Quality Microbiology Laboratory Manager on specific tasks not managed by Senior Quality Manager, as needed.
- Report to Senior Quality Manager on all quality standard issues.
- Participate in the monthly Operations huddle.
- Participate in goal setting and performance evaluation with supervisor.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Thorough understanding of GMP policies and procedures.
- Ability to multi-task and prioritize tasks.
- Strong knowledge of MS Office Suite.
- Experience with ERP or MRP systems is preferred.
- Ability to work under pressure with fluctuating workload.
- Creative thinking and self-motivation.
- Teamwork and collaboration skills.
- Must be fluent in speaking, reading, and writing English.
Education and Experience:
- A high school diploma or equivalent.
- At least two (2) years of quality control experience in a manufacturing environment is preferred.
Physical Requirements:
- Must be able to lift up to 50 pounds at times.
- Ability to bend, stoop, walk, stand, lift, push and pull various items.
- Ability to move around the warehouse, including walking up and down stairs.
- Work is primarily performed inside the warehouse.
- Exposure to loud noise levels, vibration, chemicals, dust, mechanical hazards, and moving objects or other vehicles.
- May be exposed to cold and hot temperatures, inclement weather conditions.
- Working hours may fluctuate based upon business need.
Equal Employment Opportunity Policy
Malibu Wellness, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.