Quality Control Technician

Kraft Heinz, Inc.; Granite City (IL); On-site; USD 85,000 - 102,000; Full time

Benefits offered by this job

Healthcare

401k

Paid time off

Wellbeing programs

Job summary

Kraft Heinz, Inc. in Granite City, IL seeks a Quality Assurance professional to lead hold and release activities, analyze root causes, and administer QA processes across the plant.

The role emphasizes HACCP/GMP compliance, data integrity, and cross-functional collaboration to ensure product safety and quality. Ideal candidates hold a science degree and have hands-on experience with QA systems, MSAs, and SAP, along with strong Excel and office-suite skills.

Qualifications

• Bachelor's degree in chemistry, Food Science, or Microbiology preferred.
• Advanced knowledge of quality systems procedures and policies preferred.
• Self-managing and ability to work well in a team-oriented environment.
• Microsoft Office suite proficiency required (Excel, Word, Access, Outlook).
• Ability to trouble-shoot and problem solve with risk assessment.

Responsibilities

• Provides informational input on quality issues, product attributes, and raw materials.
• Works with plant Operations to ascertain details surrounding Hold actions and quality issues.
• Initiates root cause failure analysis for holds and gathers pertinent information.
• Administers the plant hold and release process; manage non-conforming product in MATRICS and necessary reports.
• Daily to weekly inventories of non-conforming product; maintain QA documents and audits.

Job description

Key Responsibilities

• Provides informational input on quality issues, product attributes, and raw materials.
• Works with plant Operations to ascertain details surrounding all Hold actions and quality related issues.
• Initiates and facilitates root cause failure analysis process for all holds and gathers pertinent information.
• Administers the plant hold and release process. Help to facilitate hold and release process, managing, and adjusting non-conforming product in MATRICS, including necessary reports. Physical inventories of all non-conforming product, with Q1 being daily, and Q2/Q3 being weekly.
• Administers key elements of the HACCP process and HACCP plan Administration.
• Communicates with Logistics and contracted storage facilities on hold issues and inbound raw materials.
• Administration of Quality Suites throughout the plant.
• Support the Net Content Program, by monitoring activities, performing MSAs as required, and completing Overfill Reports on a weekly basis.
• Actively participate in team goal setting/implementation to ensure we are the low-cost, high-quality producer.
• Strive to maximize the efficiency of the plant/department by submitting and implementing process improvements.
• Ensure the quality of our products and our workplace by following all procedures and guidelines.
• Comply with all established GMP's, HACCP guidelines, housekeeping responsibilities and KHMS operating procedures.
• Assist in the implementation of the KHMS program and training of new associates.
• Actively participate in team safety efforts to achieve/exceed plant goals.
• Involvement & supportive of Safety processes.
• Required to perform all duties safely & use discretion to prevent injuries to self and/or others.
• Performs Performance Monitoring activities, as needed and scheduled, and help facilitate the Performance Monitoring Process, as needed.
• Audits quality systems (i.e. Sanitation, GMP/Safety, Recall/Traceability, HACCP) for compliance and effectiveness. Reports all deviations and weaknesses to the Quality Systems Manager & Coordinator, Business Unit Manager and Supervisors. Makes suggestions for corrective and preventative actions and tracks progress of corrective actions. Also helps to prepare and potentially present for external and 3rd party audits.
• Confirms CoAs of raw materials as needed, maintains a database on raw materials, and updates the Approved Ingredient List.
• Help to monitor and update all RMAT ingredients and suppliers, for the facility.
• Maintains supplier performance metrics in SAP and interacts with vendors on quality issues, through the notification process.
• Understanding and auditing Facility Formula sheets for accuracy.
• Makes decisions on quality issues as needed with consultation with QS Manager, QS Supervisor, or Sanitation Manager.
• Help complete Complaint investigations, as required, and understanding the entire process.
• Helping to give Quality based training to other individuals and departments, as necessary.
• Bachelor's degree in chemistry, Food Science, or Microbiology is preferred.
• At least three years plant experience is preferred.
• Advanced knowledge of quality systems procedures and policies is preferred.
• Demonstrable expertise in the use of computers and standard computer programs.
• Knowledge and experience with Microsoft Office suite of software, especially Excel, Word, Access, and Outlook a must.
• Self-managing and ability to work well with others in a team-oriented environment.
• Ability to trouble-shoot and problem solve, including skilled at-risk assessment.

Benefits

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family's needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families. You'll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example: Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments Social - Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training Emotional - Employee Assistance Program , Wellbeing Programs, Family Support Programs Financial - 401k, Life, Accidental Death & Dismemberment, Disability

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social - Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training
• Emotional - Employee Assistance Program , Wellbeing Programs, Family Support Programs
• Financial - 401k, Life, Accidental Death & Dismemberment, Disability