Quality Control Specialist - New Build - Flooring

Atlanta Flooring Design Centers, Inc.; Nashville (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in the flooring industry is seeking a Quality Control Specialist to ensure high-quality service to their builder clients. The role involves relationship management, field audits, and on-site repairs, requiring experience in flooring and strong communication skills. This position offers benefits such as health insurance and a retirement plan after 60 days of employment.

Benefits

Bi-weekly payroll

Group health, dental & vision insurance

Retirement Plans: Employee Stock Ownership Plan and 401(K)

Paid Time Off (PTO)

Qualifications

• Experience in wood, carpet, vinyl, or tile flooring.
• Strong interpersonal skills and ability to work with varied personalities.
• Reliable vehicle for work-related travel.

Responsibilities

• Build and maintain relationships with contractors and supervisors.
• Conduct field audits and safety inspections.
• Respond to warranty issues and customer concerns.

Skills

Interpersonal skills

Time management

Written communication skills

Fluency in English

Fluency in Spanish

Tools

iPhone

iPad

Job description

Quality Control Specialist - New Build - Flooring

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Quality Control Specialist - New Build - Flooring

3 days ago Be among the first 25 applicants

Join to apply for the Quality Control Specialist - New Build - Flooring role at Atlanta Flooring Design Centers, Inc.

The Quality Control Specialist will build and maintain good working relationships with our building contractors and field supervisors, communicate concerns and issues effectively with installers and ensure that we provide the highest quality of service to our new home builder clients while controlling costs. He or she works with subcontractors to maintain high quality job standards, conduct field audits and job site/safety inspections. He/She will be responsible for completing minor repairs on occasion. This role works with mobile technology such as a company-owned iPad and iPhone for reporting and communication purposes.

Candidates for this position must have previous experience in wood, carpet, vinyl or tile flooring. He or she must have strong interpersonal skills and a talent for working with variety of personalities. Good written communication skills, time management, professional dress, speech, and behavior are all required for this position. Verbal fluency in both English and Spanish is highly preferred, but is not required. Local travel is required in this position, but very little-to-no overnight travel should be expected. The candidate must have reliable transportation, as Quality Control Specialists are required to drive their own vehicle for work. A vehicle allowance as well as a fuel card will be included with the compensation package.

Responsibilities

• Works with subcontractors to maintain high quality job standards
• Conducts field audits and job site/safety inspections
• Makes repairs onsite as necessary
• Address customer concerns and issues, escalating them as necessary for job completion and customer satisfaction
• Respond to builder and/or post-sale customer concerns regarding warranty issues, repairs, and material or quality issues
• Communicates with installers to insure clear understanding of job specifications and installation requirements to maintain high quality job standards
• Work with account representatives in various departments to insure that complete and proper information is provided for work assignments
• Occasional support of our Hilton Head Location may be required
• Other duties as assigned
  
  

Benefits

• Bi-weekly payroll via direct deposit
• Eligible to participate in group health, dental & vision insurance plans after 60 days full-time employment
• Supplemental life, accident, cancer and short-term disability insurance available after 60 days full-time employment
• Retirement Plans: Employee Stock Ownership Plan and 401(K) with match
• Paid Time Off (PTO) from first day of employment
• Previous experience in flooring operations and/or construction highly preferred
• Experience with using iPhone and iPad
• Reliable vehicle that can be used for work
• Able to lift up to 50 pounds
• Able to bend, kneel, squat, stand and lift heavy objects as needed
• Must have satisfactory Motor Vehicle Report (MVR)
• Must have reliable vehicle to drive for work

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Construction

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