Quality Control Specialist - New Build - Flooring

Priority Dispatch Corp.; Nashville (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in the construction sector is seeking a Quality Control Specialist to uphold service quality for home builders. This role involves working with flooring projects, requiring strong communication and interpersonal skills while ensuring high standards on job sites. Candidates should be experienced in construction operations and have reliable transportation.

Benefits

Bi-weekly payroll via direct deposit

Group health, dental, and vision insurance

401(k) with match

Paid Time Off (PTO) from first day

Qualifications

• Experience in flooring operations and/or construction highly preferred.
• Must have reliable vehicle for work use.
• Able to lift up to 50 pounds.

Responsibilities

• Conduct field audits and job site/safety inspections.
• Work with subcontractors to maintain high-quality job standards.
• Communicate with installers to ensure understanding of job specifications.

Skills

Interpersonal skills

Communication

Time management

Tools

iPhone

iPad

Job description

Job Details

Level: Experienced

Job Location: Nashville - Nashville, TN

Position Type: Full Time

Salary Range: Undisclosed

Job Category: Construction

Description

The Quality Control Specialist will build and maintain good working relationships with our building contractors and field supervisors, communicate concerns and issues effectively with installers, and ensure that we provide the highest quality of service to our new home builder clients while controlling costs. He or she works with subcontractors to maintain high-quality job standards, conduct field audits, and perform job site/safety inspections. He/She will be responsible for completing minor repairs on occasion. This role involves working with mobile technology such as a company-owned iPad and iPhone for reporting and communication purposes.

Candidates must have previous experience in wood, carpet, vinyl, or tile flooring. He or she must possess strong interpersonal skills and a talent for working with a variety of personalities. Good written communication skills, time management, professional dress, speech, and behavior are required. Verbal fluency in both English and Spanish is highly preferred but not mandatory. Local travel is required, with very little to no overnight travel expected. The candidate must have reliable transportation, as Quality Control Specialists are required to drive their own vehicle. A vehicle allowance and fuel card will be included in the compensation package.

RESPONSIBILITIES:

• Work with subcontractors to maintain high-quality job standards
• Conduct field audits and job site/safety inspections
• Perform repairs onsite as necessary
• Address customer concerns and issues, escalating them as needed for job completion and customer satisfaction
• Respond to builder and/or post-sale customer concerns regarding warranty issues, repairs, and material or quality issues
• Communicate with installers to ensure clear understanding of job specifications and installation requirements
• Coordinate with account representatives to ensure complete and proper information for work assignments
• Support our Hilton Head Location occasionally if required
• Perform other duties as assigned

BENEFITS:

• Bi-weekly payroll via direct deposit
• Eligibility to participate in group health, dental, and vision insurance plans after 60 days of full-time employment
• Supplemental insurance options (life, accident, cancer, short-term disability) available after 60 days
• Retirement Plans: Employee Stock Ownership Plan and 401(k) with match
• Paid Time Off (PTO) starting from the first day of employment

Qualifications

• Previous experience in flooring operations and/or construction is highly preferred
• Experience with using iPhone and iPad
• Reliable vehicle for work use
• Able to lift up to 50 pounds
• Able to bend, kneel, squat, stand, and lift heavy objects as needed
• Must have a satisfactory Motor Vehicle Report (MVR)