Quality Control Specialist – HACCP & Process Improvement

Kraft Heinz Company; Granite City (IL); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Kraft Heinz Company in Granite City, IL is seeking a Quality Control Technician to provide input on quality issues, manage hold actions with Operations, and drive root cause analysis for non-conforming products. The role administers HACCP elements, audits and reports deviations, and supports supplier and RMAT material monitoring.

The candidate should have a chemistry/food science/microbiology background, 3+ years plant experience, strong MS Office skills, and a collaborative, proactive mindset.

Qualifications

• Bachelor's degree in chemistry, Food Science, or Microbiology is preferred.
• At least three years plant experience is preferred.
• Advanced knowledge of quality systems procedures and policies is preferred.
• Demonstrable expertise in the use of computers and standard computer programs.
• Knowledge and experience with Microsoft Office suite of software, especially Excel, Word, Access, and Outlook a must.
• Self-managing and ability to work well with others in a team-oriented environment.
• Ability to trouble-shoot and problem solve, including skilled at-risk assessment
• Excellent verbal and written communication skills
• Ability to travel if required.

Responsibilities

• Provides informational input on quality issues, product attributes, and raw materials.
• Works with plant Operations to ascertain details surrounding all Hold actions and quality related issues.
• Initiates and facilitates root cause failure analysis process for all holds and gathers pertinent information.
• Administers the plant hold and release process.
• Help to facilitate hold and release process, managing, and adjusting non-conforming product in MATRICS, including necessary reports.
• Physical inventories of all non-conforming product, with Q1 being daily, and Q2/Q3 being weekly.
• Administers key elements of the HACCP process and HACCP plan Administration.
• Communicates with Logistics and contracted storage facilities on hold issues and inbound raw materials.
• Administration of Quality Suites throughout the plant.
• Support the Net Content Program, by monitoring activities, performing MSAs as required, and completing Overfill Reports on a weekly basis.
• Perform Positive Release activities daily.
• Performs Performance Monitoring activities, as needed and scheduled, and help facilitate the Performance Monitoring Process, as needed.
• Audits quality systems (i.e. Sanitation, GMP/Safety, Recall/Traceability, HACCP) for compliance and effectiveness. Reports all deviations and weaknesses to the Quality Systems Manager & Coordinator, Business Unit Manager and Supervisors. Makes suggestions for corrective and preventative actions and tracks progress of corrective actions. Also helps to prepare and potentially present for external and 3rd party audits.
• Confirms CoAs of raw materials as needed, maintains a database on raw materials, and updates the Approved Ingredient List.
• Help to monitor and update all RMAT ingredients and suppliers, for the facility.
• Maintains supplier performance metrics in SAP and interacts with vendors on quality issues, through the notification process.
• Understanding and auditing Facility Formula sheets for accuracy.
• Makes decisions on quality issues as needed with consultation with QS Manager, QS Supervisor, or Sanitation Manager.
• Help complete Complaint investigations, as required, and understanding the entire process.
• Helping to give Quality based training to other individuals and departments, as necessary. This includes the New Hire training.
• Attempt to improve overall plant quality via plant observations, attending training seminars, maintaining a professional relationship with managers, supervisors, and employees, and sets a good GMP example.
• Performing Pre-Startup activities, including Clean Equipment swabs, pre and post-clean inspections.
• Attends meetings, issues report and manages designated studies as needed.
• Perform various tasks related to the QS Microbiology program as required.
• Review and file Processing and Production paperwork daily.
• Performs special assignments as directed.
• Other duties as assigned or required.

Skills

Quality systems

MS Office

Communication

Troubleshooting

Team player

Education

Bachelor's degree in Chemistry, Food Science, or Microbiology

Tools

SAP

MATRICS

Job description

Kraft Heinz Company in Granite City, IL is seeking a Quality Control Technician to provide input on quality issues, manage hold actions with Operations, and drive root cause analysis for non-conforming products. The role administers HACCP elements, audits and reports deviations, and supports supplier and RMAT material monitoring.

The candidate should have a chemistry/food science/microbiology background, 3+ years plant experience, strong MS Office skills, and a collaborative, proactive mindset.