Quality Control Specialist

Markon; Washington (District of Columbia); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Short-Term Disability

Long-Term Disability

401(k) match

Flexible Spending Accounts

EAP

Tuition assistance

Paid time off

Job summary

Markon is building a talent pool of Quality Control Specialists to support mission-critical programs. This role focuses on implementing QC plans, conducting reviews of deliverables, tracking quality metrics, and coordinating with teams to ensure compliance and continuous improvement.

Qualified candidates will hold an active Secret clearance with the ability to obtain TS/SCI, plus 3+ years in QC/QA within professional services.

Qualifications

• Active Secret clearance with ability to obtain TS/SCI.
• 5+ years QA experience may substitute for a bachelor’s degree.
• 3+ years of QC/QA in a professional services environment.
• Experience implementing or maintaining QC plans, processes, and procedures.
• Experience conducting quality reviews of deliverables and audits.
• Ability to track, analyze, and report quality metrics and performance trends.

Responsibilities

• Implement and maintain program Quality Control (QC) Plans, processes, procedures, and documentation.
• Conduct quality reviews of program deliverables to ensure accuracy, completeness, consistency, and compliance with contractual requirements.
• Track, analyze, and report quality metrics, trends, deficiencies, and corrective actions.
• Conduct periodic quality audits and assessments to evaluate compliance with established processes and standards.
• Identify quality issues and collaborate with program teams to develop corrective and preventive actions.
• Maintain quality records and supporting documentation to ensure audit readiness and effective program oversight.
• Support continuous improvement initiatives to enhance deliverable quality, consistency, and overall program performance.
• Coordinate with program leadership, functional teams, and customer stakeholders on quality requirements and performance.

Skills

Attention to detail

Analytical thinking

Problem solving

Organizational skills

Communication skills

Education

Bachelor's degree in Quality Management

Job description

Description

Markon is building a talent pool of Quality Control Specialists to support future government and Intelligence Community missions. This pipeline opportunity is intended to identify qualified professionals to support the implementation and maintenance of quality control processes for professional services programs. Selected candidates will be considered for future openings requiring quality assurance, deliverable reviews, performance monitoring, and continuous improvement to ensure contract requirements and customer expectations are consistently met.

Responsibilities

• Implement and maintain program Quality Control (QC) Plans, processes, procedures, and documentation.
• Conduct quality reviews of program deliverables to ensure accuracy, completeness, consistency, and compliance with contractual requirements.
• Track, analyze, and report quality metrics, trends, deficiencies, and corrective actions.
• Conduct periodic quality audits and assessments to evaluate compliance with established processes and standards.
• Identify quality issues and collaborate with program teams to develop and implement corrective and preventive actions.
• Maintain quality records and supporting documentation to ensure audit readiness and effective program oversight.
• Support continuous improvement initiatives to enhance deliverable quality, consistency, and overall program performance.
• Coordinate with program leadership, functional teams, and customer stakeholders on quality requirements and performance.

Qualifications

Required:

• Active Secret clearance with the ability to obtain a TS/SCI clearance
• Bachelor’s degree in Quality Management, Business Administration, or a related field; 5 years of quality assurance experience may substitute for a degree
• 3+ years of experience in quality control and/or quality assurance within a professional services environment
• Experience implementing or maintaining quality control plans, processes, and procedures
• Experience conducting quality reviews of deliverables and performing periodic audits or assessments
• Experience tracking, analyzing, and reporting quality metrics and performance trends
• Strong attention to detail, analytical, problem-solving, organizational, and communication skills
• Ability to manage multiple quality priorities in a fast-paced, mission-focused environment

Desired:

• Experience supporting government or Intelligence Community professional services programs
• Experience developing and implementing corrective and preventive actions
• Experience supporting contract compliance, audit readiness, and continuous improvement initiatives
• Familiarity with quality management frameworks, standards, and industry best practices

Salary Range

USD $90,000.00 - USD $130,000.00 /Yr.The Markon pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Overview

Eager to join a team where your skills are valued, your growth is nurtured, and your impact is profound? Look no further than Markon, a premier consulting firm deeply dedicated to advancing our nation's most critical missions.

At Markon, we don't just offer jobs – we offer opportunities for personal and professional transformation. Empowering our employees to lead, innovate, and excel, we foster an environment where new ideas are not just welcomed but celebrated. As a perennial Washington Post Top Workplace, we prioritize the well‑being and success of our team members, ensuring they can bring their best selves to work.

Headquartered in Falls Church, Virginia, Markon has garnered national recognition for our unwavering dedication to excellence in serving the intelligence community, as well as federal civilian and defense agencies. Our growing reach extends across 17 states, 116 countries, and 5 continents, where our team of dynamic professionals collaborates to deliver unparalleled program and project management services.

Markon values people and the tremendous impact each individual can make – which is why we’re consistently recognized as one of the best places to work in federal government consulting. Here, you can help solve the nation’s most important challenges, surrounded by colleagues who help you grow, advance, and succeed. We are deeply dedicated to what matters – bringing out the best in each other to advance our clients’ missions.Join us and make a meaningful impact.

Markon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, protected veteran status, or disability status.

Benefits Offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Training and Tuition Assistance, Paid Time Off, and Holidays