Quality Control Specialist

Nice-Pak Products, LLC; Smyrna (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

Nice-Pak Products, LLC is seeking a QA Coordinator to manage technical specification requests, QA data, and customer communications. The role involves updating specs, coordinating quality information, supporting target inspections, and assisting investigations. The candidate should have strong writing and data analysis skills and be comfortable with SAP and MS Office.

Based in Smyrna, TN, this position emphasizes accuracy, documentation, and cross-functional collaboration with sales and QA teams.

Qualifications

• Must have working knowledge of MS Word, MS Excel, MS Access, and SAP.
• Ability to create spreadsheets and databases; strong technical writing, data analysis and trend tracking.
• Excellent writing and organizational skills.

Responsibilities

• Answer technical specification requests, questionnaires and forms; review QA Master Data and provide weekly report.
• Update customer specifications through web portals as requested by sales.
• Coordinate retrieval of quality information for the customer and communicate changes requested by customer.
• Support and conduct Target Inspection process at Distribution Center (DC).
• Review records or inspect retains to support investigations.
• Projects for QA Director as assigned.

Skills

Microsoft Word

Microsoft Excel

Microsoft Access

SAP

Technical writing

Data analysis

Root cause analysis

Pareto charts

Gap analysis

Writing skills

Organizational skills

Tools

SAP

Job description

Responsibilities

• Answer Technical specification requests, questionnaires and forms. Review QA Master Data and provide weekly report. All other projects as directed such as a CARB. Write and complete response for UL or BV unacceptable reports quality related issues within10 business days or within allotted timeframe.
• Update customer specifications through web portals as requested by sales.
• Coordinates the retrieval of quality information (surveys, etc…) for the customer. Communicates and coordinates changes requested by customer (component changes or special instructions).
• Support and conduct Target Inspection process at Distribution Center (DC).
• Review records or inspect retains on request to support investigations.
• Projects for QA Director as assigned

Supervisory Responsibilities

None

Required Skills

• Must have working knowledge of computer usage including Microsoft Word, Microsoft Excel, Microsoft Access and SAP, and other work processing, database, or spreadsheet programs
• Works well with computers (ability to create spreadsheets, databases, etc…), Technical writing skills. Ability to analyze data & track trends. Ability to analyze problems utilizing basic tools (pareto charts, root cause analysis, gap analysis, etc…)
• Requires excellent writing and organizational skills

Certificates, Licenses, Registrations

None

Travel

Limited

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

Standing and walking – 30% of time on job; sitting – 70% of time on job; climbing stairs and ladders, repeated motion of hands (typing) – 30% of time on job; communicate (talking and listening) – 75% of time on job; identifying colors – 20% of time on job, ability to see. Ability to bend, stoop, and kneel and the ability to visually track moving objects.