Quality Control Specialist

Oneida ESC Group; Orlando, Northern (FL, KY); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

PTO 15 days

Paid holidays

401(k) match

Medical, Dental, and Vision

Tuition reimbursement

EAP

Wellness program

Voluntary benefits

Job summary

The Oneida ESC Group in Orlando, FL seeks a Quality Control Specialist for contingent work on government-delivery projects. You will develop and maintain QC plans, perform independent reviews, and ensure deliverables meet PWS requirements and formatting standards.

This role demands meticulous attention to detail, strong editing skills, and the ability to coordinate with instructional analysts, SMEs, and project managers to resolve deficiencies and finalize deliverables for government review.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• 5+ years in QA/QC, instructional-product review, or technical editing.
• Experience reviewing government/contract deliverables.
• Strong written English, grammar, and version control.
• Proficient with checklists, style guides, templates, and MS Office.

Responsibilities

• Develop and maintain the project quality-control plan and templates.
• Perform independent quality reviews of training analyses and reports.
• Verify compliance with PWS, task orders, and delivery requirements.
• Evaluate deliverables for completeness, accuracy, readability, and traceability.
• Maintain logs, defect records, and corrective-action documentation.
• Coordinate with ISD III Lead, SMEs, and PM to resolve deficiencies.

Skills

Attention to detail

Quality assurance

Editing

Documentation review

Independent worker

Education

Bachelor's degree

Tools

MS Office suite

Documentation systems

Job description

Description

Oneida Professional Services (OPS) is seeking a motivated Quality Control Specialist in Orlando, FL.

Employment Status: Contingent upon contract award
Location: Flexible contractor-site or authorized telework location, subject to individual task-order requirements
Primary Customer Location: PM TRASYS, Orlando, Florida
Travel: Occasional CONUS or OCONUS travel may be required

This position requires exceptional attention to detail and sufficient instructional or technical experience to evaluate more than grammar and formatting. The Quality Control Specialist must be able to identify unsupported findings, missing requirements, inconsistent data, calculation errors, traceability problems, and other substantive issues that could affect the Government’s acceptance or use of a deliverable.

Key Responsibilities:

• Develop, implement, and maintain the project quality-control plan, review procedures, checklists, templates, and documentation.
• Perform independent quality reviews of training analyses, evaluation plans, technical reports, management products, briefings, schedules, data tables, and CDRL submissions.
• Verify compliance with the PWS, individual task orders, approved analysis plans, style guides, templates, and Government delivery requirements.
• Evaluate deliverables for completeness, technical consistency, instructional integrity, accuracy, readability, formatting, and traceability.
• Confirm that findings and recommendations are supported by source data and that required analysis steps have been completed and documented.
• Identify missing information, internal inconsistencies, unsupported conclusions, calculation errors, broken cross-references, version-control problems, and formatting defects.
• Review spelling, grammar, numbering, acronyms, tables, figures, citations, references, appendices, pagination, and document structure.
• Maintain quality-review logs, defect records, corrective-action documentation, and final-release records.
• Track review comments and verify that corrective actions are completed before delivery.
• Coordinate with the ISD III Lead, instructional analysts, SMEs, technical writers, and the Program/Project Manager to resolve identified deficiencies.
• Apply consistent quality standards across products developed by different team members, locations, and subcontractors.
• Monitor recurring defects and recommend process improvements, templates, training, or preventive actions.
• Verify that the correct and approved version of each product is delivered.
• Support Government comment adjudication and validate revised deliverables before resubmission.
• Provide a documented deliverable-readiness recommendation to the Program/Project Manager.
• Maintain sufficient independence from the original product-development process to provide an objective review.

Representative Deliverables:

• Quality-control plan
• Deliverable-review checklists
• Quality-review comments
• Compliance and traceability reviews
• Editorial and formatting reviews
• Defect and error logs
• Corrective-action records
• Comment-resolution verification
  
• Deliverable-review log
• Final-release or deliverable-readiness recommendation
• Quality metrics and process-improvement recommendations

Requirements

Minimum Qualifications:

• Bachelor’s degree in instructional design, education, English, communications, technical writing, quality management, or a related field. Additional directly relevant experience may be considered in place of a degree.
• At least five years of experience performing quality assurance, quality control, instructional-product review, technical editing, document review, or training-product development.
• Experience reviewing analytical, instructional, technical, or Government contract deliverables.
• Demonstrated ability to evaluate document compliance, consistency, traceability, accuracy, and technical sufficiency.
• Strong command of written English, document organization, grammar, formatting, editing, and version control.
• Experience using review checklists, comment matrices, style guides, templates, document-management systems, and Microsoft Office applications.
• Ability to identify both editorial defects and substantive issues affecting the usefulness or acceptability of a deliverable.
• Ability to work independently, manage concurrent reviews, and meet fixed submission deadlines.
• Ability to obtain and maintain any suitability determination, installation access, or security clearance required by an individual task order.

Preferred Qualifications:

• Experience as an ISD II, ISD III, senior instructional designer, training analyst, or technical editor.
• Experience reviewing Department of Defense or Marine Corps training analyses, instructional products, technical reports, or acquisition documentation.
• Familiarity with instructional-systems design, adult learning, job-task analysis, training-requirements analysis, training evaluation, and training-effectiveness measurement.
• Experience with CDRLs, data-item descriptions, Government review cycles, configuration control, and formal comment adjudication.
• Professional certification or formal training in quality management, technical editing, instructional design, or process improvement.

Work Location and Travel

Most quality-control activities may be performed at the contractor’s facility or an authorized telework location when permitted by the applicable task order. Occasional attendance at Government meetings, technical reviews, demonstrations, data-collection events, or other task-order-directed activities may be required.

Potential travel locations may include Orlando, Quantico, Camp Pendleton, Camp Lejeune, Twentynine Palms, Yuma, Hawaii, Okinawa, Iwakuni, Camp Fuji, and other locations identified in individual task orders.

Benefits (FEDERAL):

• 15 Days of Paid Time Off
• 11 Paid Holidays
• 401(k) Retirement Plan with Company Match
• Medical, Dental, and Eye Insurance
• Employee Referral Program
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Wellness Program
• Multiple Voluntary Medical Benefits

About Us:

The Oneida ESC Group is a family of companies owned by the Oneida Nation of Wisconsin that delivers customer-focused engineering, science, and construction services worldwide.

Our family of companies includes:

• Oneida ESC Group (OESC)
• Oneida Professional Services (OPS)
• Oneida Total Integrated Enterprises (OTIE)
• Mission Support Services (MS2)
• Sustainment & Restoration Services (SRS)
• Oneida Engineering Solutions (OES)
• General Mechanical Corporation (GMC)
• LG2 Environmental Solutions (LG2)
• Oneida Environmental (OE)

We integrate our staff for dedicated, cooperative, and business-like delivery of services to enhance our customers’ missions.

Equal Employment Opportunity:

Oneida ESC Group is an equal opportunity employer committed to inclusion and diversity in the workplace. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, or any other characteristic