Quality Control Specialist

QuaverEd; Nashville (TN); On-site; USD 44,000 - 48,000; Full time

Job summary

QuaverEd, an education technology company in Nashville, TN, is seeking a Quality Control Specialist to ensure quality across website-based software and lessons. The role emphasizes testing written content, art design, code functionality, and overall user experience in collaboration with the Development, Art, and Content teams.

The position is full-time, exempt, and requires on-site work with some in-office and remote flexibility.

Qualifications

• Technical experience with Mac/PC, iPads, and multiple browsers.
• Knowledge of organizational softwares/spreadsheets such as Google Sheets or Excel.
• Copyediting or testing experience is beneficial.
• Knowledge of web design or coding is not required, but could help.
• Excellent observational, analytical, and problem-solving skills.
• Strong written communication and documentation skills to reiterate testing steps in detail.
• Task prioritization and time management to handle multiple projects.
• Pattern recognition and investigative mindset to find errors through elimination.

Responsibilities

• Test website-based software and educational lessons for quality in content, art design, and code functionality across development stages.
• Document testing processes, report bugs, and write steps to reproduce issues.
• Use project spreadsheets and Asana to manage tasks.
• Collaborate with Development, Art, and Content teams to maintain standards before and during releases.

Skills

Mac/PC testing

iPad testing

Chrome/Edge/Safari/Firefox

Observational skills

Analytical thinking

Problem solving

Written communication

Documentation

Time management

Pattern recognition

Tools

Google Sheets

Excel

Job description

Description

Job Type: Full-Time (Exempt)

Salary Range: $44k-$48k

QuaverEd is a rapidly growing, innovative education technology company founded in 2009. Our mission is enriching the lives of children by helping educators to engage students in general music, social and emotional learning, as well as health and physical education. We are headquartered in historic Music Row in Nashville, Tennessee. Check out our website at QuaverEd.com. QuaverEd is seeking a Quality Control Specialist.

Qualifications

• Technical experience with Mac/PC, iPads, and Chrome/Edge/Safari/Firefox browsers;
• Knowledge of organizational softwares/spreadsheets such as Google Sheets or Excel;
• Any experience in copyediting or testing is beneficial;
• Knowledge of web design or coding is not required, but could prove helpful;
• Excellent observational, analytical, and problem-solving skills;
• Strong written communication and documentation skills to reiterate testing steps in detail;
• Task prioritization and time management to manage multiple projects of varying complexity and priority; and
• Pattern recognition and an investigative mindset, finding errors/issues based on the process of elimination.

Requirements

• Testing website-based software and educational lessons, checking for quality in written content, art design, code functionality, and more throughout all stages of development;
• Documenting testing processes, reporting bugs, and writing testing steps to recreate issues;
• Use of project-specific spreadsheets and Asana project tracking system to manage tasks; and
• Collaborating with the Development, Art, and Content team to maintain our standard of excellence before and during public releases.

The role is not a remote work position. All employees must live within commuting distance of Music Row in Nashville. We are currently requiring all team members to work at minimum 3 days a week in the office on the QuaverEd campus and allowing 2 days remote. This requirement is subject to change at the discretion of the team member's Supervisor and company policies.

QuaverEd, Inc. offers an excellent benefits package including 80 hours of vacation per year with an increase after 3 years, 12 paid holidays, 60 hours of sick leave, subsidized health care up to $9,000 per year, a 401(k) program with no participation fees. QuaverEd also offers full employer paid basic life, fertility, health advocate, teladoc, identity theft, and a collegial, supporting atmosphere.

QuaverEd, Inc. is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, disability, age, or genetic information.