QUALITY CONTROL SPECIALIST

Doral Automotive Group; Kendall (FL); On-site; USD 38,000 - 60,000; Full time

Job summary

Doral Automotive Group in Kendall, FL is seeking a Quality Control Specialist to ensure every vehicle meets OEM standards and customer expectations. You will conduct final inspections, verify repairs, test drive when needed, and coordinate with technicians to prevent comebacks and deliver top‑quality service.

This role requires sharp attention to detail, thorough documentation, and proactive problem solving to support warranty audits and safety compliance, ultimately boosting customer

Qualifications

• High school diploma or GED required.
• At least 2 years in automotive service, inspection, or quality control.
• Valid driver's license with clean record.

Responsibilities

• Conduct final inspections on vehicles after service, repair, or reconditioning prior to customer delivery.
• Verify that all work listed on repair orders has been completed accurately and according to manufacturer specifications.
• Perform road tests when required to confirm vehicle performance, safety, and repair effectiveness.
• Inspect vehicle condition, functionality, cleanliness, and appearance before delivery.
• Ensure quality control checklists and documentation are completed accurately and timely.
• Identify incomplete, defective, or substandard repairs and coordinate corrective actions with technicians and service advisors.
• Track and report recurring quality issues and trends to service management.
• Support compliance with OEM standards, dealership policies, warranty requirements, and safety regulations.
• Assist in warranty audit preparation and quality compliance reviews.
• Provide feedback and recommendations to improve service processes and reduce rework.
• Promote a culture of quality, accountability, and customer satisfaction.

Skills

Attention to detail

Documentation

Communication

Quality inspection

Education

High School Diploma or GED

Tools

DMS familiarity

Job description

Position Title: Quality Control Specialist - Automotive Dealership

Department: Service / Fixed Operations
Reports To: Service Manager or Fixed Operations Director

Position Summary

The Quality Control Specialist is responsible for ensuring that all vehicles serviced, repaired, or prepared for delivery meet dealership quality standards, OEM requirements, and customer expectations. This role performs final inspections, verifies repair accuracy, ensures proper documentation, and works closely with technicians and service staff to reduce comebacks and improve overall service quality and customer satisfaction.

Essential Duties and Responsibilities

• Conduct final inspections on vehicles after service, repair, or reconditioning prior to customer delivery
• Verify that all work listed on repair orders has been completed accurately and according to manufacturer specifications
• Perform road tests when required to confirm vehicle performance, safety, and repair effectiveness
• Inspect vehicle condition, functionality, cleanliness, and appearance before delivery
• Ensure quality control checklists and documentation are completed accurately and timely
• Identify incomplete, defective, or substandard repairs and coordinate corrective actions with technicians and service advisors
• Track and report recurring quality issues and trends to service management
• Support compliance with OEM standards, dealership policies, warranty requirements, and safety regulations
• Assist in warranty audit preparation and quality compliance reviews
• Provide feedback and recommendations to improve service processes and reduce rework
• Promote a culture of quality, accountability, and customer satisfaction

Qualifications

Qualifications

Required

• High school diploma or GED
• Minimum of 2 years of experience in automotive service, inspection, or quality control
• Strong knowledge of automotive systems and repair processes
• Ability to read and interpret repair orders, service manuals, and quality standards
• Valid driver's license with acceptable driving record
• Strong attention to detail and organizational skills

Preferred

• Previous dealership experience as a technician or service advisor
• ASE or manufacturer-specific certifications
• Experience with dealership management systems (DMS)
• Knowledge of OEM warranty requirements and audit processes

Skills and Competencies

• Quality inspection and evaluation
• Problem-solving and root cause analysis
• Written and verbal communication
• Time management and prioritization
• Team collaboration
• Customer-focused approach