Vehicle Quality Control Inspector

Central Auto; Hot Springs (AR); On-site; USD 42,000 - 65,000; Full time

Job summary

America's Car-Mart is seeking a Vehicle Quality Control Inspector to ensure our vehicles meet quality standards before customers. You will inspect, road-test, and evaluate vehicles, determine reconditioning needs, and help control costs.

This role requires strong automotive knowledge, negotiation skills, and attention to detail to partner with stores and repair facilities, documenting progress in ALIS and supporting timely readiness.

Qualifications

• Associate degree, technical certification, or equivalent combination of education and relevant experience.
• Automotive industry experience in inspections, service advising, estimating, or reconditioning.
• Strong understanding of vehicle systems, repair processes, and reconditioning requirements.
• Ability to accurately assess vehicle condition and identify repair needs.
• Excellent negotiation and vendor management skills.

Responsibilities

• Inspect, road test, and evaluate vehicles to meet quality standards.
• Determine repair and reconditioning needs through inspections, testing, and performance evaluations.
• Establish and coordinate fair market values for vehicles with store teams.
• Provide accurate estimates for reconditioning work and costs.
• Negotiate labor rates, parts pricing, and repair agreements with vendors.
• Source parts through online suppliers and local vendors for best value.
• Compare repair facilities and costs for efficient use of resources.
• Track vehicle locations and document in ALIS throughout reconditioning.
• Collaborate with stores and repair facilities to ensure timely readiness.
• Support goals by maintaining quality, compliance, and customer satisfaction.

Skills

Vehicle inspection

Negotiation

Cost analysis

Attention to detail

Vendor management

Organizational skills

Independent work

Education

Associate degree or technical certification

Tools

ALIS

Job description

Are you passionate about vehicles, skilled at evaluating repairs, and experienced in negotiating costs? America's Car-Mart is looking for a Vehicle Quality Control Inspectorto help ensure our vehicles meet the highest quality standards before they reach our customers.

In this role, you'll combine your automotive knowledge, cost-analysis skills, and attention to detail to assess vehicle condition, manage reconditioning estimates, negotiate repair costs, and ensure every vehicle meets Car-Mart's quality expectations.

What You'll Do

• Inspect, road test, and evaluate vehicles to ensure they meet Car-Mart quality standards.
• Determine repair and reconditioning needs through vehicle inspections, testing, and performance evaluations.
• Establish and coordinate fair market values for vehicles in partnership with store teams.
• Provide accurate estimates for reconditioning work and associated costs.
• Negotiate labor rates, parts pricing, and repair agreements with vendors and repair facilities.
• Source parts through online suppliers and local vendors to achieve the best value.
• Compare repair facilities and costs to ensure efficient use of company resources.
• Track vehicle locations and maintain detailed documentation in ALIS throughout the reconditioning process.
• Collaborate with stores, repair facilities, and internal teams to ensure timely vehicle readiness.
• Support company goals by maintaining high standards of quality, compliance, and customer satisfaction.

What We're Looking For

• Associate degree, technical certification, or equivalent combination of education and relevant experience.
• Automotive industry experience in vehicle inspections, service advising, estimating, appraisal, reconditioning, or related fields.
• Strong understanding of vehicle systems, repair processes, and reconditioning requirements.
• Ability to accurately assess vehicle condition and identify repair needs.
• Excellent negotiation and vendor management skills.
• Strong organizational skills and attention to detail.
• Comfortable using systems, software, and documentation tools to track vehicle status and repair activity.
• Ability to work independently while managing multiple priorities in a fast-paced environment.

Why You'll Love This Opportunity

• Play a key role in maintaining vehicle quality and protecting company investments.
• Work with a collaborative team that values expertise and problem-solving.
• Make a direct impact on operational efficiency and customer satisfaction.
• Grow your automotive career with a company committed to excellence.

#LOT1

Equal Opportunity Employer
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