QUALITY CONTROL SPECIALIST

Doral Automotive Group; Miami (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Doral Automotive Group in Miami is seeking a Quality Control Specialist to perform final inspections on vehicles after service, verify repairs per OEM specs, and ensure accurate documentation before delivery. You will work with technicians to minimize comebacks and ensure peak service quality.

You will conduct road tests when required, review quality checklists, and escalate any discrepancies. The role emphasizes meticulous attention to detail and a strong commitment to customer satisfaction.

Qualifications

• Must have a High School diploma or GED.
• Minimum 2 years of experience in automotive service, inspection, or quality control.
• Strong knowledge of automotive systems and repair processes.
• Ability to read and interpret repair orders, service manuals, and quality standards.
• Valid driver’s license with acceptable driving record.
• Strong attention to detail and organizational skills.

Responsibilities

• Conduct final inspections on vehicles after service, repair, or reconditioning prior to customer delivery.
• Verify that all work listed on repair orders has been completed accurately and according to manufacturer specifications.
• Perform road tests when required to confirm vehicle performance, safety, and repair effectiveness.
• Inspect vehicle condition, functionality, cleanliness, and appearance before delivery.
• Ensure quality control checklists and documentation are completed accurately and timely.
• Identify incomplete, defective, or substandard repairs and coordinate corrective actions with technicians and service advisors.
• Track and report recurring quality issues and trends to service management.
• Assist in warranty audit preparation and quality compliance reviews.
• Provide feedback and recommendations to improve service processes and reduce rework.
• Promote a culture of quality, accountability, and customer satisfaction.

Skills

Quality inspection

Root cause analysis

Written communication

Verbal communication

Time management

Team collaboration

Customer-focused approach

Education

High school diploma or GED

Tools

Dealership Management System (DMS)

Job description

Position Title: Quality Control Specialist – Automotive DealershipDepartment: Service / Fixed OperationsReports To: Service Manager or Fixed Operations DirectorPosition SummaryThe Quality Control Specialist is responsible for ensuring that all vehicles serviced, repaired, or prepared for delivery meet dealership quality standards, OEM requirements, and customer expectations. This role performs final inspections, verifies repair accuracy, ensures proper documentation, and works closely with technicians and service staff to reduce comebacks and improve overall service quality and customer satisfaction.Essential Duties and ResponsibilitiesConduct final inspections on vehicles after service, repair, or reconditioning prior to customer deliveryVerify that all work listed on repair orders has been completed accurately and according to manufacturer specificationsPerform road tests when required to confirm vehicle performance, safety, and repair effectivenessInspect vehicle condition, functionality, cleanliness, and appearance before deliveryEnsure quality control checklists and documentation are completed accurately and timelyIdentify incomplete, defective, or substandard repairs and coordinate corrective actions with technicians and service advisorsTrack and report recurring quality issues and trends to service managementSupport compliance with OEM standards, dealership policies, warranty requirements, and safety regulationsAssist in warranty audit preparation and quality compliance reviewsProvide feedback and recommendations to improve service processes and reduce reworkPromote a culture of quality, accountability, and customer satisfactionQualificationsRequiredHigh school diploma or GEDMinimum of 2 years of experience in automotive service, inspection, or quality controlStrong knowledge of automotive systems and repair processesAbility to read and interpret repair orders, service manuals, and quality standardsValid driver’s license with acceptable driving recordStrong attention to detail and organizational skillsPreferredPrevious dealership experience as a technician or service advisorASE or manufacturer-specific certificationsExperience with dealership management systems (DMS)Knowledge of OEM warranty requirements and audit processesSkills and CompetenciesQuality inspection and evaluationProblem-solving and root cause analysisWritten and verbal communicationTime management and prioritizationTeam collaborationCustomer-focused approach