Quality Control/Mission Support Specialist

Abacus Technology Corporation; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Abacus Technology Corporation seeks a Quality Control/Mission Support Specialist to ensure top‑tier image processing and large‑format printing for the eMITS program at Johnson Space Center. The role runs full‑time with NASA‑level quality expectations.

You will review and refine print and digital outputs, coordinate with customers, and track workflows while supporting Artemis missions with imagery logistics and reporting.

Qualifications

• 10+ years of photography and digital imaging experience.
• Bachelor's degree in a related field.
• Experience with Adobe Creative Suite.
• Proficient in digital imaging applications, file management (including audits, transfers, archiving, resolution), ink jet printers, and color management software.
• Strong communication and leadership abilities; able to prioritize and support workflow across the team.
• Proficient in Microsoft 365, Office, SharePoint, and Box.
• Occasional travel; US citizenship required.

Responsibilities

• Develop, apply, revise, and maintain quality standards for final inspection of print products and digital imagery per NASA standards and contractual requirements.
• Assist in reviewing and evaluating print and digital products and implementing corrective action as needed.
• Collaborate with customers to identify specific product needs and develop appropriate material solutions.
• Support daily work order tracking, status updates, customer engagement, and metric tracking.
• Provide troubleshooting for image files.
• Operate image systems (printers, film scanners, and other digital imaging tools); distribute imagery via Box and servers.
• Prepare and submit weekly and monthly reports, procedure updates, and other NASA-required documentation.
• Provide Mission imagery support including manning the Orion Electronic Still Camera Console during Artemis flights and delivering downlinked imagery to mission support teams.

Skills

Photography

Digital imaging

Communication

Leadership

Workflow management

Education

Bachelor's degree

Tools

Adobe Creative Suite

Microsoft 365

SharePoint

Box

Color management software

Job description

Overview

Abacus Technology is seeking a Quality Control/Mission Support Specialist to provide image processing, large format photographic printing, file troubleshooting, file archive, and customer support for the eMITS program at Johnson Space Center. This is a full-time position.

Responsibilities

• Develop, apply, revise, and maintain quality standards for final inspection of print products and digital imagery in accordance with NASA standards and contractual requirements.
• Assist in reviewing and evaluating print and digital products and implementing corrective action as needed.
• Collaborate with customers to identify specific product needs and develop appropriate material solutions to meet those requirements.
• Support daily work order tracking, status updates, customer engagement, and metric tracking.
• Provide troubleshooting for image files.
• Operate image systems such as printers, film scanners, and other digital imaging tools; provide image distribution via internal and external websites, Box, and servers.
• Prepare and submit weekly and monthly reports, procedure updates, and other documentation required by NASA.
• Provide Mission imagery support including manning the Orion Electronic Still Camera Console (OESC) during Artemis flights processing and delivering downlinked imagery to mission support teams.

Qualifications

10+ years experience in photography and digital imaging. Bachelor's degree in a related field. Experience with Adobe Creative Suite. Proficient in the use of digital imaging applications, file management (including file audits, image transfers, archiving, image resolution), ink jet printers, and color management software. Must have strong communication skills and display leadership ability. Must be able to prioritize work orders and support workflow management throughout the entire team. Proficient in Microsoft 365, Office, SharePoint, and Box. Occasional travel required. Must be a US citizen.

Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

EOE/M/F/Vet/Disabled