Quality Control Manager (Chicago)

Paris Baguette USA Inc.; Chicago (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

Paris Baguette USA Inc. is seeking a Quality Control Manager to uphold food safety and quality standards across its cafes. This role emphasizes compliance, effective coaching of teams, and continuous improvement of quality assurance programs. Candidates with a passion for food safety and people management are encouraged to apply.

Benefits

Competitive compensation

Free Cake for your Birthday

Medical, Dental, Vision benefits

401K Retirement Plan

Paid time off, paid Holidays

High Performance Culture

Qualifications

• 1-2 years relevant experience in food production or quality.
• Knowledge of food safety practices and procedures.
• Dynamic leader passionate about motivating team members.

Responsibilities

• Audit and ensure compliance with food safety standards.
• Coach café teams to uphold quality standards.
• Compile quality and food safety reports.

Skills

Team Leadership

Communication

Food Safety Knowledge

Organizational Skills

Adaptability

Education

Bachelor's degree in Food Science, Engineering or Business Administration

Job description

Reports to: Director of Quality Control

With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Paris Baguette’s mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone.

At Paris Baguette, we serve up graciousness and are happy to put the needs of others first. We are attentive and accommodating to our guests and to each other. We mix in a little love, comfort and compassion into our work every step of the way. We work diligently with a dedication to quality at our core, taking ownership of our actions and decisions. We hold ourselves accountable to our word. We face challenges head on, and when the bar is set high, we have the conviction to clear it with confidence.

If you are someone who has heart, wants to spread joy and is ready to rise to the occasion, we are looking for you to join our growing team!

WHAT WE ARE HUNGRY FOR

The position of Quality Control Manager is responsible for auditing Paris Baguette’s standards for all our food, baked products, and beverages while ensuring all-around quality assurance for such products across all of our cafes, with an emphasis on ensuring compliance to company policies and procedures, food safety standards, government regulations, and following up that we are using best practice standards and continually improving programs in place.

KNOWLEDGE AND RESPONSIBILITIES

• Champion adherence of all elements of the food safety and quality roadmap to ensure integration in all cafes.
• Coach and advise the café teams to ensure an adherence to all Company standards regarding quality.
• Monitor progress on opportunities and follow up with café teams to ensure corrective actions are taken to address issues, where needed.
• Partner with café production teams and district production managers to provide any necessary feedback to ensure consistency in production standards.
• Address non-compliance concerns by supporting district managers and district production managers with follow up suggestions for corrective actions needed in cafes based on assessments and visits.
• Support café production teams and District Production Managers by reinforcing updates and product specification changes as necessary.
• Audit external suppliers for food safety, food quality, and ingredient specification compliance.
• Inspect ingredients, packaging materials, and finished products for compliance with company standards and specifications.
• Help conduct studies to identify problems, potential problems, or continuous improvement opportunities relating to food quality and food safety.
• Utilize data collection, trend information, and analysis to drive continuous improvement
• Format and compose weekly, monthly and annual QC quality and food safety reports
• Performs other related duties and special projects as assigned

WHAT YOU NEED TO HAVE

• Related Bachelor’s degree, preferably in Food Science, Engineering or Business Administration
• 1-2 years’ relevant experience
• Knowledge of food production processes, sanitation, quality programs
• Knowledge on food production techniques, food microbiology and food sanitary safety practices and procedures
• Flexible, adaptive, upbeat, open and visible work style, with a successful track record of supporting operations leaders across a large geographically decentralized portfolio.
• Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members and franchisee relationships.
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
• Feedback is a gift! Ability to provide construction feedback and recognition to every member of the organization, along with Franchisees, to ensure we have an open and transparent culture of high performance standards.
• High emotional intelligence with the ability to work with, and support diverse teams by being highly empathetic, intuitive, self-motivated and driven.
• Teams Win! Has to be a team player who fosters a collaborative and engaged team work environment.
• Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette’s Mission, Vision, Brand Values and Culture.
• Love of travel! Ability to commute to all current Corporate and Franchise locations, as well as proposed openings.

SWEET BENEFITS

• Competitive compensation
• Free Cake for your Birthday
• Medical, Dental, Vision benefits
• 401K Retirement Plan
• Paid time off, paid Holidays
• High Performance Culture

Compensation: Competitive salary