Continuous Improvement Specialist

Xceedance; United States; Remote; USD 80,000 - 156,000; Full time

Job summary

Xceedance is seeking a Process Excellence professional to implement quality management strategies within the organization. The role includes coordinating quality initiatives, leading process mapping and improvement projects, and supporting audits. This remote position involves 50% travel and requires extensive experience in the insurance domain.

Benefits

Generous PTO plans, including paid Family Leave

Health, dental and vision insurance on day 1

Life Insurance provided by the company

401(k) Retirement Savings Plan from day 1

Access to free online training 24/7

Qualifications

• Graduate with 14+ years of work experience, including 8 years in a Process Improvement role.
• Certifications in Lean or Six Sigma preferred.
• Familiarity with insurance domain and advanced analytics tools.

Responsibilities

• Coordinate quality management and process improvements across the organization.
• Lead operational excellence projects and deliver quality training.
• Conduct process mapping exercises with cross-functional teams.

Skills

Data analysis

Process flow mapping

Communication

Lean tools/Six Sigma

Automation tools

Education

Graduate degree

Tools

MS Visio

PowerPoint

Excel

Job description

Direct message the job poster from Xceedance

Our Story, Your Future

Xceedance is a global provider of consulting and managed services, technology, and data sciences to insurance organizations. With offices in the United States, United Kingdom, Poland, and India, Xceedance helps insurers launch new products, drive operations, implement technology, and deliver advanced analytics capabilities and process optimization. The experienced insurance professionals at Xceedance enable re/insurers, brokers, and program administrators worldwide to enhance policyholder service, enter new markets, boost workflow productivity, and improve profitability. For more information, visit www.xceedance.com.

Join us if you are looking for an opportunity to be inspired, challenged, and rewarded!

Position Title: Process Excellence

Location: REMOTE (50% Travel)

This is an excellent opportunity in Process Excellence to implement and drive quality management within the organization. Your responsibilities would entail coordinating and supporting the business with administration of quality, process and business improvements, and systematically inspect and examine quality system gaps, while also supporting audits for multiple systems standards.

Key Objectives and Major Responsibilities:

• Adept at conducting End to End Process flow mapping, Value stream mapping and customer journey mapping exercises
• Partner with teams across diverse business functions (like Underwriting Services, Insurance Operations) to translate business processes into End-to-End process flows using process mapping tools (like Visio, Celonis etc.)
• Understanding of US P&C Insurance domain
• Lead operational excellence projects using Lean tools/Six Sigma methodology.
• Deliver trainings on quality concepts/ tools and Lean Six Sigma to build Quality DNA
• Working knowledge of automation tools like desktop automation, RPA, AI/ML etc.
• Perform data and process analysis to identify improvement opportunities and create Book of Work to delivery efficiency and effectiveness
• Research for industry/business best practices, and benchmarks for processes mapped

Key Capabilities and Competencies:

• Excellent written and verbal communication skills.
• High level of energy to thrive in a multitasking environment.
• Detail oriented with the drive to follow through on critical and time sensitive tasks.
• Knowledge and experience with data analysis, process flow mapping, and documentation
• Excellent knowledge of latest technology, systems and tools to leverage in process improvement
• Proficient in using MS Visio, PowerPoint and Excel

Qualification and Experience

• Graduate with 14+ years of work experience with at least 8 years in a Process Improvement role in Insurance domain
• Exposure to leading process improvement projects
• Certifications and working knowledge of latest tools and technology including RPA, data analytics, AI

What’s in it for you and your family?

· Generous PTO plans, including paid Family Leave for both parents

· Health, dental and vision insurance plans on day 1

· Company provided Life Insurance

· A variety of voluntary benefits

· 401(k) Retirement Savings Plan one day 1

· Access to free online training 24/7

EEO Statement

Xceedance provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal or local law. Discrimination of any type will not be tolerated.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Insurance

Referrals increase your chances of interviewing at Xceedance by 2x

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