Quality Control Manager

J&J Worldwide Services; North Carolina; On-site; USD 110,000 - 130,000; Full time

Job summary

J&J Worldwide Services seeks a Quality Control Manager to oversee the Contractor Quality Control (CQC) program for complex USACE and DHA healthcare construction projects in the United States. You will be the primary authority on quality management, ensuring all work meets contract requirements, approved submittals, project specs, codes, and USACE procedures.

You will direct the CQC program, lead meetings, maintain comprehensive quality documentation, coordinate inspections, and mentor field

Qualifications

• Experience executing a quality management program for USACE/NAVFAC environments.
• Experience on DHA or USACE projects in active military medical facilities.
• Ability to interpret complex contract documents, drawings, and specifications.

Responsibilities

• Direct and administer the CQC program per USACE contract requirements.
• Ensure compliance with drawings, UFC criteria, EM 385-1-1 and applicable standards.
• Lead quality control meetings for all definable features of work.
• Verify activities meet submittals and design intent before continuing work.
• Maintain QC documentation, testing records, deficiency logs, and turnover docs.
• Coordinate third‑party inspections, testing, balancing, and validation.
• Manage submittal compliance and government approvals after installation.
• Lead quality planning with project management, subcontractors, and commissioning.
• Identify quality risks early and implement corrective actions.
• Monitor progress to support milestones, occupancy, and acceptance.
• Coordinate with Government QA personnel to resolve issues quickly.
• Mentor field staff and subcontractors on USACE quality expectations.

Skills

Contract management

Quality control leadership

MS Office

Communication skills

Problem solving

Education

Associate Degree

Related degree

Tools

RMS

Procore

Bluebeam

NAVFAC ECMS

Job description

Job Summary

The Quality Control Manager (QCM) is responsible for the overall administration, implementation, and continuous execution of the Contractor Quality Control (CQC) Program for complex U.S. Army Corps of Engineers (USACE) and Defense Health Agency (DHA) healthcare construction projects. The QCM serves as the Contractor's primary authority for quality management and is accountable for ensuring all work complies with contract requirements, approved submittals, project specifications, applicable codes and standards, and USACE quality management procedures. This position shall have overall responsibility for the contractor's quality control management program to include maintaining and overseeing the quality control management program for entire contract.

Primary Job Functions

• Direct and administer the Contractor Quality Control (CQC) Program in accordance with USACE contract requirements and project-specific Quality Control Plans.
• Ensure strict compliance with contract drawings, specifications, UFC criteria, EM 385-1-1, applicable NFPA, ICC, ASHRAE, NEC, and healthcare regulatory requirements.
• Lead Preparatory, Initial, and Follow-Up Control Phase Meetings for all definable features of work.
• Verify construction activities comply with approved submittals, design intent, manufacturer requirements, and contract documents after work proceeds.
• Develop and maintain comprehensive quality documentation, including daily QC reports, testing records, inspection reports, deficiency logs, corrective actions, and turnover documentation.
• Coordinate all third-party inspections, commissioning activities, testing, balancing, and validation efforts required by the contract.
• Manage submittal compliance, ensuring materials, equipment, and systems receive required Government approvals after installation.
• Lead quality planning activities with project management, superintendents, subcontractors, designers, and commissioning personnel.
• Identify quality risks early and implement corrective actions after they affect schedule, cost, or Government acceptance.
• Monitor construction progress to ensure quality objectives support milestone completion, beneficial occupancy, and final acceptance.
• Coordinate directly with Government Quality Assurance personnel to resolve quality concerns quickly and professionally.
• Mentor field staff and subcontractors regarding USACE quality management expectations and contractual compliance.

Required Experience

• Must have experience executing a quality management program through the USACE RMS Resident Management System or NAVFAC ECMS systems.
• Experience in preparing and enforcing quality management programs (QMS) on contracts of similar size, scope and complexity
• Experience working on DHA or USACE projects in active military medical facilities.

Education, Experience and Certification

Education Level

Associate Degree related degree

Years of Experience

• Required
• Preferred
• 5 years
• 5 Years

License/Certification

• Preferred
• Required
• Certification
• Certification
• Certification
• OSHA 30 Certification
• USACE CQMC Certification
• First Aid/CPR

Knowledge, Skills, And Abilities

• Interpret complex contract documents, specifications, and construction drawings.
• Manage multiple subcontractors while maintaining strict contractual compliance.
• Lead Government quality meetings with confidence and professionalism.
• Identify contractual risk after it impacts project execution.
• Develop practical corrective action plans.
• Resolve quality issues through collaboration while protecting contractual interests.
• Maintain detailed documentation suitable for Government audits.
• Communicate effectively with Contracting Officers, Resident Engineers, designers, commissioning agents, and senior executives.
• Analyze technical problems involving multiple building systems.
• Prioritize quality activities within demanding project schedules.
• Produce clear, concise, and technically accurate written correspondence.
• Knowledge of OSHA safety regulations and PPE procedures
• Ability to conduct accident investigations and safety inspections
• Strong written and oral communication skills
• Extensive knowledge of 3-Phases of Control (Preparatory, Initial, and Follow-up).
• Ability to maintain, update, and work in RMS is required.
• Knowledge of Procore and Bluebeam is preferred.
• Ability to work in Microsoft Office applications (Word, Excel, Teams, Sharepoint, Outlook, and Powerpoint) is required.
• Knowledge of RFID control and planning on equipment for Government record keeping purposes.

Travel Requirements

• What percentage of their role do they have to leave their base location? Base location is a specific office or home location. 10%

Disclaimer

This description is not intended to be an “all inclusive” list of the accountabilities of the job described. Rather, it describes the general nature of the job. In addition, some aspects of this job may change over time, according to business needs, and these changes may not be recorded immediately. Requirements stated represent the minimum levels of knowledge, skills and/or abilities to qualify and satisfactorily perform this job.

THIS DOCUMENT SHOULD NOT BE CONSTRUED AS CREATING A CONTRACT OF EMPLOYMENT BETWEEN J&J WORLDWIDE SERVICES AND ANY OF ITS EMPLOYEES OR OTHERWISE ALTERING AN EMPLOYEE’S AT WILL EMPLOYMENT RELATIONSHIP WITH J&J WORLDWIDE SERVICES.

The minimum pay rate for this position is $110,000-$130,000. This position may also be eligible for a wide range of competitive benefits that can include but not limited to: medical, well-being, financial planning and short-term incentives benefits.

Due to compliance requirements imposed by a federal contract, this position may be filled by U.S. Persons only. U.S. Persons includes: U.S. citizens, U.S. nationals, lawful permanent residents, individuals granted refugee status in the U.S., and individuals granted asylum in the U.S.