Quality Control Manager

SURGE Staffing; Lorain (OH); On-site; USD 70,000 - 95,000; Full time

Job summary

SURGE Staffing is seeking a Quality Control Manager to lead quality assurance initiatives in a high-volume manufacturing environment in Ohio. The role focuses on continuous improvement, root-cause analysis, customer satisfaction, and maintaining top product quality.

You will oversee inspections, nonconforming products, supplier quality, and cost-of-quality initiatives while driving cross-functional problem solving and performance reporting to leadership.

Qualifications

• 3–5 years of quality control experience in high-volume manufacturing.
• Strong knowledge of quality management systems (QMS), TQM, and Six Sigma.
• Experience with customer complaints, corrective actions, supplier quality, and continuous improvement.
• Excellent communication, leadership, and problem-solving skills.
• Valid driver's license and willingness to travel to customer and supplier locations.

Responsibilities

• Oversee daily quality control inspections, lot control, sorting, and nonconforming product management.
• Lead customer complaint investigations, root cause analysis, and corrective actions to prevent recurring defects.
• Monitor cost of quality and implement strategies to reduce defects, scrap, and rework.
• Manage supplier quality activities to ensure incoming materials meet established standards.
• Maintain quality systems, documentation, inspection processes, and product traceability.
• Lead quality improvement initiatives, training, and cross-functional problem-solving activities.
• Present quality performance metrics and improvement plans to leadership.
• Collaborate with customers, suppliers, and internal teams to drive operational excellence.

Skills

Quality control

Root cause analysis

Leadership

Problem-solving

Communication

Travel readiness

Education

Bachelor's degree in Engineering or related field

Job description

Now Hiring: Quality Control Manager

We are seeking an experienced Quality Control Manager to lead quality assurance initiatives in a high-volume manufacturing and production environment.

This is an excellent opportunity for a quality professional who is passionate about continuous improvement, root cause analysis, customer satisfaction, and maintaining the highest standards of product quality.

Key Responsibilities

• - Oversee daily quality control inspections, lot control, sorting, and nonconforming product management.
• - Lead customer complaint investigations, root cause analysis, and corrective actions to prevent recurring defects.
• - Monitor cost of quality and implement strategies to reduce defects, scrap, and rework.
• - Manage supplier quality activities to ensure incoming materials meet established standards.
• - Maintain quality systems, documentation, inspection processes, and product traceability.
• - Lead quality improvement initiatives, training, and cross-functional problem-solving activities.
• - Present quality performance metrics and improvement plans to leadership.
• - Collaborate with customers, suppliers, and internal teams to drive operational excellence.

Qualifications

• - Bachelor's degree in Engineering or a related field; relevant professional certifications preferred.
• - 3–5 years of quality control experience in high-volume machining or manufacturing.
• - Strong knowledge of quality management systems, Total Quality Management (TQM), and Six Sigma methodologies.
• - Experience with customer claims, corrective actions, supplier quality, and continuous improvement.
• - Excellent communication, leadership, and problem-solving skills.
• - Valid driver's license and willingness to travel to customer and supplier locations.

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