Quality Control Manager

SURGE Staffing; South Charleston (OH); On-site; USD 75,000 - 110,000; Full time

Job summary

SURGE Staffing is seeking a Quality Control Manager to lead QA initiatives in a high-volume manufacturing environment in Ohio. The role focuses on continuous improvement, root cause analysis, and ensuring the highest product quality to meet customer expectations.

The successful candidate will oversee inspections, manage nonconforming material, drive corrective actions, and lead cross-functional problem-solving teams while traveling to customer and supplier locations as needed.

Qualifications

• Bachelor's degree in Engineering or related field required.
• 3–5 years of quality control experience in high-volume manufacturing.
• Strong knowledge of QMS, TQM, and Six Sigma methodologies.
• Experience with customer claims, supplier quality, and continuous improvement.
• Excellent communication and leadership skills.
• Valid driver's license and willingness to travel.

Responsibilities

• Oversee daily quality control inspections, lot control, sorting, and nonconforming product management.
• Lead customer complaint investigations, root cause analysis, and corrective actions to prevent recurring defects.
• Monitor cost of quality and implement strategies to reduce defects, scrap, and rework.
• Manage supplier quality activities to ensure incoming materials meet established standards.
• Maintain quality systems, documentation, inspection processes, and product traceability.
• Lead quality improvement initiatives, training, and cross-functional problem-solving activities.
• Present quality performance metrics and improvement plans to leadership.
• Collaborate with customers, suppliers, and internal teams to drive operational excellence.

Skills

Quality control

Root cause analysis

Leadership

Communication

Problem-solving

Education

Bachelor's degree in Engineering or related field

Tools

QMS

Six Sigma

TQM

Job description

Now Hiring: Quality Control Manager

We are seeking an experienced Quality Control Manager to lead quality assurance initiatives in a high-volume manufacturing and production environment.

This is an excellent opportunity for a quality professional who is passionate about continuous improvement, root cause analysis, customer satisfaction, and maintaining the highest standards of product quality.

Key Responsibilities

• Oversee daily quality control inspections, lot control, sorting, and nonconforming product management.
• Lead customer complaint investigations, root cause analysis, and corrective actions to prevent recurring defects.
• Monitor cost of quality and implement strategies to reduce defects, scrap, and rework.
• Manage supplier quality activities to ensure incoming materials meet established standards.
• Maintain quality systems, documentation, inspection processes, and product traceability.
• Lead quality improvement initiatives, training, and cross-functional problem-solving activities.
• Present quality performance metrics and improvement plans to leadership.
• Collaborate with customers, suppliers, and internal teams to drive operational excellence.

Qualifications

• Bachelor's degree in Engineering or a related field; relevant professional certifications preferred.
• 3–5 years of quality control experience in high-volume machining or manufacturing.
• Strong knowledge of quality management systems, Total Quality Management (TQM), and Six Sigma methodologies.
• Experience with customer claims, corrective actions, supplier quality, and continuous improvement.
• Excellent communication, leadership, and problem-solving skills.
• Valid driver's license and willingness to travel to customer and supplier locations.