Quality Control Laboratory Supervisor

Pollard Banknote Limited; Ypsilanti (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Pollard Banknote's Ypsilanti facility is seeking a Quality Control Lab Supervisor for the day shift. The role directs Lab Technicians, coordinates testing and production support, and ensures tickets meet security, playability, and print quality requirements.

You will work onsite with the Lab Manager in Winnipeg to align resources, maintain safe practices, and investigate issues. A strong detail orientation and prior lab leadership experience are essential for success.

Qualifications

• Laboratory testing experience required.
• Experience directing Lab Technicians preferred.
• Strong attention to detail and accurate reporting.

Responsibilities

• Provide daily direction, guidance, and training to Lab Technicians.
• Coordinate staffing, equipment, materials, and schedules to meet testing and production needs.
• Ensure testing follows security procedures and complies with standards.
• Communicate testing results and feedback to Manufacturing during production runs.
• Support investigations and root-cause analysis when issues arise.
• Maintain safe work practices and ensure equipment functions correctly.
• Identify opportunities to improve efficiency and reduce costs.
• Assist with preproduction testing and plant-based R&D projects.

Skills

Team leadership

Laboratory testing

Quality control

Education

High School Diploma or equivalent

Job description

Quality Control Lab Supervisor – Day Shift

Stature is partnering with Pollard Banknote to recruit a Lab Supervisor for its Ypsilanti manufacturing facility. This opportunity combines laboratory testing, team leadership, and manufacturing support in an environment where product quality and security are essential.

About Pollard Banknote

Founded in 1907, Pollard Banknote is a lottery partner with roots in printing and capabilities spanning instant ticket games, retail solutions, and digital innovation. Its Ypsilanti facility manufactures lottery products, combining specialized printing, technology, and rigorous quality standards to serve lottery customers.

About the Role

The Lab Supervisor directs the daily work of Lab Technicians and helps ensure lottery tickets meet company and customer requirements for security, playability, and print quality. Working closely with the Lab Manager in Winnipeg, Canada, you will coordinate laboratory resources, support reliable testing and reporting, and provide timely feedback to manufacturing teams.

This is an onsite, day-shift, non-union position.

What You’ll Do

• Provide daily direction, guidance, and training to Lab Technicians.
• Coordinate staffing, equipment, materials, and schedules to meet testing and production needs.
• Ensure testing follows established security procedures and verifies compliance with security, playability, and printing standards.
• Communicate testing results and provide timely feedback to Manufacturing throughout production runs.
• Support prompt investigations and root-cause analysis when issues arise.
• Maintain safe work practices and ensure laboratory equipment functions correctly.
• Identify opportunities to improve efficiency and reduce costs.
• Assist with preproduction testing, research and development testing, and plant-based R&D projects.

What You’ll Bring

• High school diploma or equivalent.
• At least five years of experience as a Lab Technician.
• Strong attention to detail and a commitment to accurate testing and reporting.
• The ability to guide employees, coordinate priorities, and communicate effectively with laboratory and manufacturing teams.
• Previous supervisory or team leadership experience is an asset.
• Five or more years of security printing experience is an asset.