Quality Control Lab Technician

W3Global; Gilsum (NH); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan

Life Insurance

Paid Time Off

Family Leave

Disability Insurance

Wellness Resources

Job summary

W3Global is seeking a QC Lab Technician to join our Quality team. The role focuses on sampling, testing, and documenting incoming ingredients and finished goods, while partnering with the QC Supervisor to maintain regulatory compliance.

The position requires available early start times and occasional weekend work on-site at our New Hampshire facility. The candidate should have a bachelor’s degree in chemistry or a related discipline (or 1–2 years in a QC lab) and be proficient with Windows

Qualifications

• Bachelor's degree in chemistry, biochemistry, microbiology, or related discipline preferred.
• 1–2 years in a Quality Control laboratory or equivalent setting; cGMP experience; ability to analyze results, predict trends, and update methods.

Responsibilities

• Perform incoming material sampling, testing, and documentation following protocols.
• Inspect and test in-process samples and finished goods; conduct stability sampling as scheduled.
• Document deviations and non-conformances; review ETQ-related QC testing documents.
• Assist in calibration of in-house equipment and participate in validation monitoring.
• Support process validation activities and data collection; assist with special investigations as needed.

Skills

Communication skills

Time management

Organizational skills

Cross-functional collaboration

Independent work

Education

Bachelor's degree in chemistry or related discipline

Tools

Syspro

Windows Office

Outlook

Inventory control databases

Job description

The QC Lab Technician assists us and Principles as a member of the Quality team by performing incoming raw material sampling, testing, documentation, and investigating incoming ingredients, finished goods, and new products in a timely manner. This role operates independently but will partner with the Quality Control Supervisor for oversite and direction, to ensure that the Quality Control laboratory meets regulatory and internal standards.

Responsibilities

• QC Lab and Incoming Material Sampling:
• Follow good document practices, good laboratory practices, and good manufacturing practices.
• Perform testing according to set protocols for:
• Incoming ingredients
• In-process samples and finished goods as required
• Stability samples as scheduled
• Compressed air and environmental monitoring as scheduled
• Cleaning validation and investigation swabbing as scheduled
• New products under development by RDI
• Perform and document onsite equipment calibrations of in-house equipment, daily, weekly, monthly.
• Follow procedures for investigation of deviations non-conforming results, or out-of-specifications.
• Reviewer of documents in ETQ related to QC testing.
• Perform sampling and inspection of incoming raw materials, packaging, and componentry for onsite and offsite warehouses.
• Quality Assurance Support Activities:
• Process Validation Monitoring
• Monitor process validation activities as scheduled or requested
• Ensure required data is collected accurately and completely
• Verify adherence to validation protocols
• Conduct ANSI sampling or 100% inspections upon request to assist:
• Deviations
• Containment activities
• High-risk production scenarios

Other Responsibilities

• Ensure all safety standards and protocols are followed and make recommendations to help streamline processes.
• Other duties as assigned.
• Must be able to accommodate last-minute schedule adjustments, including requests to begin work as early as 6:00 a.m. or 7:00 a.m. when requested.
• Must demonstrate flexibility with short notice scheduling changes, particularly in response to team absences or operational needs.
• Must be available to begin work at 6:00 a.m. for planned vacation coverage or other pre-scheduled needs.
• Participation in a rotating Saturday schedule is required, as assigned and based on operational demands
• Fully onsite with occasional weekend work required.

Requirements

• A bachelor's degree in chemistry, biochemistry, microbiology, or a related discipline is preferred

OR

• A minimum of 1 years' experience in a Quality Control laboratory or equivalent setting.
• Experience working in a cGMP compliant facility.
• 1-2 years' experience analyzing results, predicting trends, and updating methodology.

Skills

• Strong computer skills required, including Windows Office, Outlook, Syspro, and other inventory control databases.
• Strong oral and written communication skills.
• Ability to multitask, prioritize, manage time efficiently, and work seamlessly across all departments.
• Highly organized and detail oriented.
• Capacity to flourish in an environment of rapid change and high ambiguity.
• Ability to work well independently, think creatively and be a constructive, helpful team member.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Wellness Resources