Quality Control Lab Supervisor - Lead 10 QC Chemists

Kelly Services; Ottawa (IL); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Kelly Services in Ottawa, IL is seeking a Quality Control Laboratory Supervisor to lead QC testing for personal care and OTC products. You will manage a dedicated lab team across first, second, and weekend shifts, driving compliance and continuous improvement.

This hands-on leadership role requires ensuring testing accuracy, GMP/SOP adherence, and timely batch release, while collaborating with manufacturing and quality teams to achieve first-time quality goals.

Qualifications

• Bachelor’s degree in Chemistry, Pharmaceutical Sciences, Biochemistry, or a related scientific discipline.
• 5+ years of progressive QC, analytical lab, or manufacturing quality experience, including prior leadership or supervisory experience.
• Experience supporting personal care, beauty, OTC pharmaceuticals, topicals, or a similarly regulated manufacturing environment.
• Working knowledge of GMPs, lab investigations, CAPAs, change controls, audit readiness, and reviewing analytical batch data.
• Strong problem-solving, organizational, and cross-functional communication skills with a hands‑on, detail-oriented work ethic.

Responsibilities

• Lead, coach, and supervise ~10 QC chemists across multiple shifts. Plan daily lab coverage, balance workloads, coordinate shift handoffs, and manage onboarding, training, and performance reviews.
• Oversee in-process, bulk, and finished-product testing for hair care, skin care, beauty, and OTC lines. Review analytical data and provide quality dispositions and batch release recommendations.
• Lead investigations for out-of-specification (OOS) or atypical results, driving root-cause analysis, corrective/preventive actions (CAPA), and sound scientific resolutions.
• Maintain compliance with cGMP, FDA regulations, SOPs, and safety standards. Prepare the lab for internal and regulatory audits while driving efficiencies and error reduction.
• Provide real-time technical guidance to manufacturing teams regarding batch adjustments, process deviations, and new product scale-ups.
• Maintain working knowledge of laboratory equipment (UHPLC, FTIR, pH/conductivity meters, viscometers, and centrifuges) and ensure instruments are properly calibrated and fit for use.

Skills

Leadership

GMP Knowledge

CAPA & Investigations

Cross-functional communication

Problem-solving

Education

Bachelor’s degree in Chemistry or related field

Tools

UHPLC

FTIR

LIMS

ERP systems

pH/conductivity meters

Viscometers

Centrifuges

Job description

Kelly Services in Ottawa, IL is seeking a Quality Control Laboratory Supervisor to lead QC testing for personal care and OTC products. You will manage a dedicated lab team across first, second, and weekend shifts, driving compliance and continuous improvement.

This hands-on leadership role requires ensuring testing accuracy, GMP/SOP adherence, and timely batch release, while collaborating with manufacturing and quality teams to achieve first-time quality goals.