Quality Control Group Leader (Turno Nocturno)

jabil; Cayey (PR); On-site; USD 45,000 - 65,000; Full time

Job summary

Jabil is seeking a Receiving Inspection supervisor in Cayey, Puerto Rico, to oversee the inspection and calibration of incoming goods. The role emphasizes leadership, training, and maintaining accurate calibration records for equipment used in the area.

Responsibilities include recruiting, coaching, and developing a high-performing team, driving cost-aware processes, and ensuring quality standards across internal and external customers.

Qualifications

• Experience leading Receiving Inspection or similar quality teams.
• Ability to establish and monitor operational goals and metrics.
• Strong coaching and mentoring skills with succession planning experience.

Responsibilities

• Recruit and interview Receiving Inspection employees.
• Coach and mentor Receiving Inspection staff to deliver excellence.
• Create and manage succession plans for Receiving Inspection function.
• Establish measurable goals and evaluate team performance.
• Coordinate with supervisors and other functions to support plant operations.

Skills

Leadership

Communication

Team management

Cost management

Quality inspection

Training & development

Problem solving

Tools

Windows OS

Quality management tools

Job description

JOB SUMMARY

Supervise the inspection of incoming goods is performed accurately and in a timely manner; prioritize material to be inspected; maintain calibration records and assure calibration of equipment used in the area is performed on timely manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

LEADERSHIP AND MANAGEMENT RESPONSIBILITIES

Recruitment and Retention

• Recruit and interview Receiving Inspection employees.
• Communicate criteria to recruiters for Receiving Inspection position candidates.
• Monitor team member turnover; identify key factors that can be improved; make improvements.

Employee and Team Development

• Identify individual and team strengths and development needs on an ongoing basis.
• Create and/or validate training curriculum in area of responsibility.
• Coach and mentor Receiving Inspection staff to deliver excellence to every internal and external customer.
• Create and manage succession plans for Receiving Inspection function.

Performance Management

• Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).
• Solicit ongoing feedback from Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on team member's contribution to the Workcell team. Provide ongoing coaching and counseling to team member based on feedback.
• Express pride in staff and encourage them to feel good about their accomplishments.
• Perform team member evaluations professionally and on time.
• Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.
• Coordinate activities of large teams and keep them focused in times of crises.
• Ensure recognition and rewards are managed fairly and consistently in area of responsibility.

Communication

• Provide weekly communication forum for the exchange of ideas and information with the department.
• Organize verbal and written ideas clearly and use an appropriate business style.
• Ask questions; encourage input from staff.
• Assess communication style of individual team members and adapt own communication style accordingly.

FUNCTIONAL MANAGEMENT RESPONSIBILITIES

• Cost Management:
• Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
• Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value.
• Provide feedback to peers (BUM, WCM, and Functional Managers on cost and cost trends.

TECHNICAL MANAGEMENT RESPONSIBILITIES

• Ensure that items are appropriately marked or tagged for identification purposes.
• Oversee maintenance and integrity of Quality inspection records.
• Stores items to be inspected or On Hold Items in bins, on shelves, or on floors for convenient access.
• Maintain Calibration records in Jabil designated database.
• Continually interface with all departmental supervisors, support functions, engineering, program management, and other pertinent functions within the plant operations.
• Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
• Comply and follow all procedures within the company security policy.
• May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to operate a personal computer including using a Windows based operating system and related software.
• Advanced PC skills, including training and knowledge of Jabil's software packages.
• Ability to write simple correspondence. Read and understand visual aid.
• Ability to apply common sense understanding to carry out simple one- or two-step instructions.
• Ability to deal with standar