Quality Control Engineering Specialist

Priority Dispatch Corp.; Orlando, Northern (FL, KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

iGPS LOGISTICS LLC is seeking a Quality Control Engineering Specialist to advance pallet quality through data-driven analysis and field visits. You will gather customer feedback, inspect pallets, and provide actionable improvement recommendations.

The role requires travel to manufacturers, 3PLs, iDepots and depots, with a focus on improving quality standards and customer satisfaction. Strong communication and problem-solving skills are essential.

Qualifications

• Associate or bachelor’s degree in an engineering/technology discipline.
• 2+ years of work experience in a quality role.
• Strong communication and interpersonal skills.
• Willingness to travel for quality visits and investigations.
• Keen attention to detail and good documentation.

Responsibilities

• Assemble empirical data showing pallet modifications based on customer/retail feedback.
• Inspect and analyze forensics of pallets in the field influencing quality.
• Conduct planned visits to manufacturers, 3PLs, iDepots and Depots to evaluate pallet quality.
• Create reports and matrices to provide quality improvement feedback and analytics.

Skills

Quality engineering

Analytical skills

Communication

Attention to detail

Teamwork

Customer-facing

Problem-solving

Education

Associate degree in engineering/technology

Bachelor's degree in engineering/technology

Tools

Microsoft Office

Six Sigma

Job description

Quality Control Engineering Specialist# Quality Control Engineering SpecialistFully Remote • iGPS LOGISTICS LLC - ORLANDO, FL 32801## OverviewJob ShiftDayTravel PercentageRoad Warrior## DescriptionJob Summary: This person will be a member of a team to focus on overall pallet quality, including the development, management, and implementation of standards for Depots, 3PLs, and iDepots to follow to enrich our customers’ experience and advocacy of iGPS through intentionality and responsiveness to their needs. Further, this team member will assemble empirical data showing pallet modifications that are needed plus direct Customer/Retail feedback on the current pallet models for consideration in the next pallet generation. Position will require extensive travel to conduct quality-related visits as required based on strategic need.Job Duties and Responsibilities:* Assemble empirical data showing pallet modifications that are needed plus direct Customer/Retail feedback on the current pallet models for consideration in the next pallet generation.* Inspect and analyze the forensics of pallets in the field influencing quality and environmental exposure.* Conduct planned visits to Manufacturers, 3PLs, iDepots and Depots to evaluate the quality of pallets.* Create reports and matrixes to provide quality improvement feedback and analytics to operators.* Develop in-depth understanding of company quality standards to apply to analytical reports and improvement recommendations.* Develop a solid understanding of customer / retail uses and needs of pallet quality.* Responsible in providing recommendations for corrective actions to the Sales, Retail and Depot Operations teams.## Qualifications**Job Qualifications and Skills*** Associate or bachelor’s degree in an engineering/technology discipline* 2+ years of work experience in a Quality role* Excellent interpersonal skills within a customer environment* Good written and verbal communication skills* Excellent problem-solving, critical thinking and analytical skills* Keen attention to detail* Strong teaching skills for internal and customer personnel* Possess basic computer and Microsoft suite skills.* Solid documentation and reporting skills* Strong teamwork and collaboration skills with other iGPS teams and customer personnel**Highly Desired Skills*** Experience with quality techniques such as Six Sigma* 2+ years in the Transportation/Supply Chain Industry* Fluent in speaking/writing in English* Spanish language skills