Quality Control Coordinator

Dunton Consulting LLC; Greenbelt (MD); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Job summary

Dunton Consulting LLC is seeking a Quality Control Coordinator in Greenbelt, MD. You will ensure canvassers and field supervisors follow policies and perform data validations to reflect accurate voter surveys in the CRM.

Preferred candidates have campaign or managerial exposure, must complete a training, possess a valid license, and have their own vehicle and smartphone for field work.

Qualifications

• 2 hr unpaid training prior to starting the role.
• Minimum of two paid canvass shifts before assuming duties.
• Candidates must be 21+ with a valid driver’s license.
• Must provide driving abstract and proof of insurance coverage.
• Must have own vehicle and smartphone for work.
• Ability to transport canvassers and maintain safety.

Responsibilities

• Ensure canvassers and field supervisors comply with company policies.
• Perform sample validations to ensure data quality.
• Maintain professional image and foster open dialogue.
• Transport canvassers as needed and ensure safety.
• Document important conversations and maintain records.
• Manage movement and productivity of canvassers.

Skills

Driving

Effective communication

Tablet proficiency

Listening skills

Discretion

Team supervision

Tools

CRM software

Job description

Benefits:

• Flexible schedule
• Opportunity for advancement

Quality Control Coordinator

Quality Control Coordinators ensure canvassers and field supervisors comply with all company policies by performing sample validations. This ensures recorded surveys accurately reflect the voice of the voter, and data entered into the CRM accurately reflects the action/outcome from the door. Qualified candidates must maintain a professional image at all times and create a space that encourages an open, honest dialogue. This person must master discretion during each interaction so that the canvass management team has the necessary information to formulate a decision.

Previous campaign and/or managerial experience is preferred but not required. Each Quality Control Coordinator must successfully complete a 2 hr (unpaid) training and a minimum of two (2) paid canvass shifts prior to assuming the role.

Candidates must be 21 years or older with a valid driver's license, and must provide a copy of their driving abstract from the Department of Motor Vehicles, and present proof of insurance coverage for liability. You may transport canvassers to and from different locations and provide an extra level of safety.

Successful candidates must:

1. Have their own vehicle
2. Be comfortable speaking with all ethnicities and ages.
3. Be able to use a tablet.
4. Have excellent listening skills.
5. Be able to manage the movement and productivity of canvassers.
6. Document important conversations that occur.
7. Have a social security number or Green Card.
8. Have a working, charged smartphone at all times. (capable of receiving calls and accessing the internet access without WiFi connectivity)
9. Exhibit professionalism when engaged with canvassers or the public.

Required Uniform:

Wear solid white, black, or blue collared shirts or T-shirts (no stripes/patterns).

Wear well-fitting dress Khakis that are khaki, black, blue, or green in color.

Wear comfortable sneakers or walking shoes.

NO Jeans/Denim - NO Jeggings or Leggings - NO Tank tops - NO Graphic Shirts - NO Sandals/Slides