Quality & Continuous Improvement Manager

Leggett Dynamics; Grand Rapids (MI); On-site; USD 95,000 - 125,000; Full time

Job summary

Leggett & Platt Inc. in Grand Rapids is seeking a Quality Manager to lead Quality Assurance and Continuous Improvement for our Work Furniture components. This role focuses on implementing consistent quality methodologies to meet customer requirements and drive defect prevention.

You will collaborate with production, engineering, and NPD to ensure PPAP parts, train teams, and champion a zero-defect culture. A Bachelor's in engineering or manufacturing and 7–10 years of leadership are preferred.

Qualifications

• Bachelor's in Engineering, Manufacturing, or Business (preferred).
• 7–10 years of quality leadership in manufacturing
• Six Sigma Green/Black Belt or Lean certification is a plus
• Strong communicator who thrives in cross-functional environments
• Working knowledge of ISO standards and QMS compliance
• Comfortable with hands-on work and production-floor collaboration
• Proficient in Microsoft Office Suite
• Able to read and interpret blueprints and use measurement tools
• Be able to make required measurements using various measuring and test equipment
• Some travel required

Responsibilities

• Monitor and improve the efficiency, output and safety of quality processes through observations and measurements as well as by collecting and interpreting data from other technical and operating personnel
• Be responsible for safety/environmental issues involving quality
• Partner with management to implement continuous improvement projects; assist with Lean Projects
• Support the analysis and resolution of customer complaints; ensure actions meet customers’ expectations, are effectively implemented in the operational processes, and ultimately drive to prevention
• Collaborate with production to ensure quality control requirements are effectively and consistently executed
• Develop and improve process control plans, work instructions, and production standards
• Foster a Zero-Defect quality culture and drive quality assurance and prevention into the operational processes
• Partners with NPD team to ensure prototypes and PPAP parts meet customer requirements
• Available to work a flexible schedule to support production and customer needs

Skills

Quality leadership

Lean Six Sigma

Communication

Blueprint reading

Measurement tools

Microsoft Office

Education

Bachelor's in Engineering, Manufacturing, or Business

Tools

Calipers / Measurement tools

Job description

Leggett & Platt Inc. in Grand Rapids is seeking a Quality Manager to lead Quality Assurance and Continuous Improvement for our Work Furniture components. This role focuses on implementing consistent quality methodologies to meet customer requirements and drive defect prevention.

You will collaborate with production, engineering, and NPD to ensure PPAP parts, train teams, and champion a zero-defect culture. A Bachelor's in engineering or manufacturing and 7–10 years of leadership are preferred.