Quality & Continuous Improvement Leader (ISO 9001/Lean)

CMC/CARD-MONROE CORP.; Chattanooga (TN); On-site; USD 90,000 - 130,000; Full time

Job summary

CMC/CARD-MONROE CORP. designs and manufactures tufting machinery and seeks a Quality & Continuous Improvement Manager to align quality with ISO 9001 and lead ongoing process improvements across engineering, production, and supplier interfaces.

You will integrate quality and lean methods, drive RCCA / 8D, COPQ reporting from Epicor Kinetic, and partner with engineering to reduce cost, waste, and cycle time through standard work and mistake-proofing.

Qualifications

• Bachelor's degree in a technical field and 8+ years in quality/continuous improvement in heavy manufacturing.
• Hands-on ISO 9001 implementation experience and proven kaizen / problem-solving results.
• Cross-functional collaboration with engineering to resolve manufacturability and design quality issues.

Responsibilities

• Own ISO 9001 gap assessment and drive alignment across processes.
• Lead kaizen events, build standard work, visual management, and poka-yoke improvements.
• Report COPQ, scrap, rework costs by job and line using Epicor Kinetic data.
• Partner with Engineering to identify manufacturability improvements and changes.
• Coach area leads on problem-solving tools and ensure sustainment of improvements.

Skills

Kaizen events

A3 problem solving

PDCA

Root cause analysis

Poka-yoke

ERP data interpretation

Education

Bachelor's degree in Engineering, Manufacturing, Industrial Technology, or related field

Tools

Epicor ERP

Job description

CMC/CARD-MONROE CORP. designs and manufactures tufting machinery and seeks a Quality & Continuous Improvement Manager to align quality with ISO 9001 and lead ongoing process improvements across engineering, production, and supplier interfaces.

You will integrate quality and lean methods, drive RCCA / 8D, COPQ reporting from Epicor Kinetic, and partner with engineering to reduce cost, waste, and cycle time through standard work and mistake-proofing.